Customer Reviews
THAT FLOWER SHOP LTD.
Local Chilliwack, BC florist
Local Chilliwack, BC florist
Date: Jan 09, 2025
Name:
Leonard C
State/Province:AB
Very happy with your flowers. Will be using you again.
Date: Jan 04, 2025
Name:
Alexandra M
State/Province:AB
My aunt absolutely LOVED the flowers. They were top quality. Beautiful when they arrived and still beautiful a week or more later. They brought tremendous joy through the whole holiday season. Delivery was prompt and professional. My aunt and I will be using you again and referring you to others.
Date: Jan 04, 2025
Name:
Lori M
State/Province:BC
A beautiful arrangement bursting with blooms. It was full and shaped well. The colours are soft and complimentary.
Date: Jan 02, 2025
Name:
Denise H
State/Province:AB
Amazing arrangement once again. I order every year because the arrangements are always outstanding!
Date: Dec 27, 2024
Name:
Dorothy C
State/Province:BC
Maybe a phone call to inform of delivery
Date: Dec 27, 2024
Name:
Gloria M
State/Province:BC
Lovely Christmas potted plant that will last. Fabulous customer service and genuinely personable.
Date: Dec 26, 2024
Name:
Dorothy C
State/Province:BC
Unfortunately not home to receive the flowers but neighbour said they were very pretty. .
Date: Dec 24, 2024
Name:
Henry Silvia D
State/Province:BC
Very disappointed Have received much more creative arrangements from you Not much better than grocery store flowers
Date: Dec 23, 2024
Name:
Maureen J
State/Province:BC
Beautiful arrangement.
Date: Dec 22, 2024
Name:
Sandra D
State/Province:BC
Lovely arrangement. First time I have seen a blue colored rose and it was beautiful. Loved it.
Date: Nov 30, 2024
Name:
Joyce B
State/Province:BC
have had several bouquets delivered from your shop and have been very happy with each
joanna's Reply:
Date: Nov 30, 2024, 1:42 pm
Thank you Joyce for your wonderful review ! we are so happy that you enjoyed each of the bouquets we delivered to you . We look forward to serving you again
Date: Nov 26, 2024
Name:
Phillipa B
State/Province:BC
Excellent service.
joanna's Reply:
Date: Nov 26, 2024, 6:59 pm
Thank you phillipa for giving up the opportunity to serve you , we look forward to helping you again soon !
Date: Nov 19, 2024
Name:
Adrienne O
State/Province:BC
nice choice, flowers last very well.
joanna's Reply:
Date: Nov 22, 2024, 6:39 pm
Thank you so much Adrienne we are glad you enjoyed our selection and quality! We cant wait to serve you again.
Date: Nov 08, 2024
Name:
Shannon K
State/Province:BC
Great service and communication
Date: Oct 28, 2024
Name:
Pauline F
State/Province:BC
Beautiful arrangement. Flowers nice and fresh
Date: Oct 24, 2024
Name:
Annette E
State/Province:FL
Professional flower shop, purchased and was delivered on time. I’m in the states and no problem with credit card. Beautiful fall arrangement.
Recommend and will use again.
Date: Jun 09, 2024
Name:
D. R
State/Province:BC
If you want something you don't see anymore, check "THAT FLOWER SHOP" out. Kathy is amazing! When she sees me come in, her face lights up & the magic starts. Her clients feel like a part of her little flower shop family. I have watched her grieve these last few years, she never wavered in they way she treats her customers. Genuine. Integrity. And so many beautiful varieties of flowers to create your own bouquet! SUPPORT SMALL BUSINESS, NOT BOX OR GROCERY STORES! Every driveway seems to have flowers for sale, That Flower Shop is well established & still the best! Thank you Ladies!
Date: Apr 26, 2024
Name:
Richard Z
State/Province:VA
I was calling from out of the country, trying to figure out a new construction address. Rachel was so kind and patient working with me to get something beautiful and custom made. 10/10 would recommend shopping here. Thank you Rachel!
Date: Mar 15, 2024
Name:
Maria T
State/Province:BC
I ordered a beautiful bouquet for my sister as a get well wish. It’s been a full week and still look like they were freshly picked. And so beautiful and exactly like the pictured of the one I ordered. I highly recommend.
Date: Feb 12, 2024
Name:
Darren R
State/Province:BC
Ordered an arrangement for my mother’s birthday when it arrived my mother was so happy beautiful arrangement and well with the price would recommend them for any occasion best place for flower arrangements in Chilliwack. Will definitely return for future arrangements.
Kathy's Reply:
Date: Feb 12, 2024, 8:48 pm
Well thank you very much Darren, we love your enthusiasm!!! You know where to find us when you need us! Thank you for making our day better!
Date: Aug 28, 2023
Name:
Kirsten F
State/Province:BC
Awesome flowers for my small elopement. They did a wonderful job. Thanks so much :)
KATHY's Reply:
Date: Sep 18, 2023, 12:38 pm
Thank you so much for taking the time to let us know that you loved them! Would you be interested in sending us a wedding photo for our gallery? We love seeing how our flowers pull it all together!!
Date: May 28, 2023
Name:
Dean O
State/Province:BC
Excellent service. I Made a mistake in my order and called them and they fixed it on the spot. Great flowers.
Date: May 27, 2023
Name:
J W
State/Province:AB
The flowers lasted. The recipient was pleased with the arrangement.
Date: May 26, 2023
Name:
Deborah C
State/Province:BC
The flower arrangement was beautiful and the recipient just loved it.
Date: May 26, 2023
Name:
Debra S
State/Province:CA
The Mother's Day floral arrangement I ordered was beautiful. My Mom was very delighted with it. This is my second purchase with That Flower Shop on Vedder and they did not disappoint. I appreciate the care and attention the staff take as they create beautiful arrangements for my loved one.
Date: May 22, 2023
Name:
Violet T
State/Province:BC
Love them ,they are beautiful ,my son gets my flowers from your show always
Date: May 20, 2023
Name:
Marilyn M
State/Province:BC
really nice flowers...pleasant delivery and called first
Date: May 17, 2023
Name:
Joan S
State/Province:BC
Very fresh and beautiful
Date: May 17, 2023
Name:
Suzy R
State/Province:BC
Always lovely flowers that last. I
Date: May 17, 2023
Name:
Joan D
State/Province:BC
Flowers were delivered and beautiful!
Date: May 17, 2023
Name:
Laurie J
State/Province:BC
As usual you have outdone yourselves. A most beautiful array of various blooms. Thank you.
Date: May 16, 2023
Name:
Lori H
State/Province:BC
My Mother’s Day arrangement sent by kids was beautiful! Complete with a helium balloon!
Date: May 16, 2023
Name:
Margaret W
State/Province:BC
beautiful! delivered as expected. Thanks.
Date: May 15, 2023
Name:
Joan W
State/Province:BC
Flowers are lovely
Date: May 13, 2023
Name:
Debbie C
State/Province:BC
My sister sent me a picture of my Mom’s Mother’s Day arrangement. Absolutely stunning and it was the Designer’s Choice Arrangement. The tri-coloured roses were totally unexpected and are so beautiful! They made the arrangement extra special, making them noticed and the centre of a conversation. Well done and my Mom loves them!
Date: Apr 29, 2023
Name:
Eileen M
State/Province:BC
Lovely
Date: Apr 27, 2023
Name:
Debbie S
State/Province:CA
It was my parents 65th wedding anniversary and while I could not be with them in person, I knew flowers would be the next best thing. I was so happy with the arrangement. They even made a Happy 65th sign for the arrangement. My parents were delighted and the arrangement lasted for 2 weeks. I highly recommend That Flower Shop on Vedder and will be using it for future occasions.
Date: Apr 21, 2023
Name:
P S
State/Province:BC
Beautiful arrangement and fast service.
Date: Apr 11, 2023
Name:
Joyce M
State/Province:BC
Loved the beautiful flowers and chocolate
Date: Apr 08, 2023
Name:
Lane M
State/Province:BC
I was blown away from the flower arrangement for our new baby boy, but a bit disappointed with the toy that came with the arrangement. It showed a blue bunny when I ordered the flower arrangement and it came with a purple and pink teddy bear instead.
Date: Apr 03, 2023
Name:
Michael M
State/Province:BC
Perfect flowers. My mom loved them! Thanks so much for your hard work. Will definitely use you guys again for all our flower needs. Very impressed with arraignment! Just perfect. Thanks so much!
Date: Mar 23, 2023
Name:
Johanna M
State/Province:BC
Beautiful loved the arrangement
Date: Mar 15, 2023
Name:
Sheila A
State/Province:BC
I appreciated the phone call before the delivery, to make sure someone was home to receive the flowers. The chrysanthemum lost some of its petals, but the arrangement is beautiful.
Date: Mar 11, 2023
Name:
Kim H
State/Province:BC
The arrangement was Bright, beautiful & fresh.
Date: Mar 03, 2023
Name:
Michael N
State/Province:LA
As far as I can tell the service and selection were great, and the staff called to ask if they could alter the flower selection in the arrangement I ordered.
I never saw the arrangement but I did get notified it had been delivered. I think one thing that could be done for telephone or internet orders. Would be to snap a photo of the delivered arrangement and send it to the delivery notification.
KATHY's Reply:
Date: Mar 06, 2023, 7:41 pm
Thank you very much for your input! Going forward, we do send photos if requested & if you do order online, you can request that in the customer comment field! Thank you very much for your time & for choosing us. We hope to be your go-to flower shop in Chilliwack & surrounding areas! We love your feedback!!
Date: Feb 25, 2023
Name:
David M
State/Province:BC
The recipient was very pleased with the bouquet. Thanks!
Date: Feb 23, 2023
Name:
Les B
State/Province:BC
I never saw the flowers so will give them 5 stars in the hope they were perfect.
Date: Feb 20, 2023
Name:
Megan A
State/Province:BC
I love that you guys called to confirm someone would be home to receive delivery. The arrangement we received is absolutely beautiful :D
Date: Feb 16, 2023
Name:
Mike O
State/Province:BC
Ordered flowers for Valentines day but they were delivered to a wrong address. Gentleman brought our flowers to us the next day and told us that they tried to re-deliver them later that night to the same wrong address. When we called they seemed not to care at all. No refund on delivery charges no caring at all about customer service, will never use this shop again.
KATHY's Reply:
Date: Feb 16, 2023, 11:24 am
I am so sorry that you feel that way, but this is so not true! Yes they were delivered to the wrong address, however we did not know that until late valentine's day night. Thanks to GPS. We asked the gentleman who received the flowers to keep them & we would be sending you new ones yesterday with a gift certificate for the error. He called yesterday before we could even do anything, saying that everything was just fine. We did not try later that night to deliver them to the wrong address. We care very much sir, & would be happy to speak to you to clarify what really happened.
Date: Feb 14, 2023
Name:
Rob G
State/Province:BC
Joe, thanks for the beautifully made basket... last minute perfection
Date: Dec 06, 2022
Name:
Shannon S
State/Province:BC
The flower arrangement you sent to my in-laws after their dog passed was just gorgeous. Thank you so much for the quick delivery
KATHY's Reply:
Date: Dec 12, 2022, 11:22 am
Thank you so very much for taking the time to let us know how your experience with us was! We ourselves are all pet people & wanted to make sure that we were able to send something appropriate, & are happy that we were able to convey your sentiments for you! Have a very Merry Christmas & Best Wishes for the New Year ahead!
Date: Dec 02, 2022
Name:
Bonney M
State/Province:BC
There was a little mix up on my part but the flower shop delivered a beautiful floral display. Thank you. I will be happy to use your services again. Merry Christmas
KATHY's Reply:
Date: Dec 03, 2022, 2:13 pm
No mix up, this is what we do! We will help in any way we can, & we will get the job done! Merry Christmas & many thanks for the review! All the best for 2023!
Date: Oct 27, 2022
Name:
Larry M
State/Province:ID
I called to order flowers for a birthday, the owner, kathy asked how much I wanted to spend 35 to 50 Canadian all went well till I checked my visa, I was charged 73. When I called she said, delivery charges & taxes.I responded when you asked how much I wanted to spend I said 50 Canadian. Her response was I asked how much did I want to spend on flowers,she did not say on flowers. So I thought she should give a credit for $13. She said No. I proceeded to say I've used her store for 7years to buy flowers and felt it would be good business to keep A customer. My response was to keep the $13
KATHY's Reply:
Date: Oct 27, 2022, 11:28 am
This is not how this happened Larry. When you were told the call was not recorded, you were put on speaker phone so there were witnesses to the conversation. You said you'd never been charged dellivery before. At no time in our 30 years have we ever not charged delivery. You made multiple calls to me, apologizing making the order, you were so confused finding details for your loved one, talking to both of us at once at one point. Then you threatened me that if I did not credit you, you would make a bad review. You told me that threats are how the world does business now & then (continued...)
KATHY's Reply:
Date: Oct 27, 2022, 11:54 am
you attacked my integrity. I asked you more than once what you wanted to spend on the flowers & that you would be charged canadian. You were not kind, you contradicted yourself with each statement & you were not honest. I don't like to call customers out like this, after dealing with all the apologies & confusion when placing the order, to the end result, we do have to tell others reading this review the truth. You can't be untruthful & bring our rating down with one star. And NO, threats are not how the world does business these days, that would be you sir. Have a nice day.
Date: Sep 21, 2022
Name:
Marlene B
State/Province:BC
Excellent service and a beautiful arrangement. Thank you very much
Date: Jul 21, 2022
Name:
Carol O
State/Province:BC
Received fresh bouquet of flowers yesterday. Nice to get phone call to ask if we would be home. Delivery man and lady on phone very, very cheery! Thanks for the great service.
KATHY's Reply:
Date: Jul 25, 2022, 12:04 pm
Thank you for taking the time to let us know how you found our product & services! We are very happy that you liked your experience with us! Have an awesome day!
Date: Jul 19, 2022
Name:
LIZ s
State/Province:BC
Great experience using your service . Thank You
KATHY's Reply:
Date: Jul 19, 2022, 6:00 pm
Thank you for taking the time to let us know Liz, your feedback is very important to us & how we can meet & exceed your expectations!
Date: Jul 06, 2022
Name:
Conny C
State/Province:BC
My bouquet was custom made by Kathy..it is one of the most beautiful arrangements I've ever seen. And im not being boast. Thank you so much. I highly recommend this amazing flower shop alongside the amazing owner.
Date: Jun 11, 2022
Name:
Edward M
State/Province:AB
Wonderful service and beautiful arrangements each and every time I have ever ordered from this shop.
Date: Jun 10, 2022
Name:
Amanda W
State/Province:BC
Ordered an arrangement and had delivered the same day. Absolutely beautiful flowers just in time for my friends grammas 95th birthday. Thank you so much!!
Date: Jun 10, 2022
Name:
John K
State/Province:BC
I got a custom order made for Graduation
I had to explain what I wanted over the phone, so it could have easily not worked out. But boy it really worked out and looked Amazing. They even gave a box of excellent chocolates as the flowers were picked up by the recipient. I would definitely keep That Flower Shop in your contacts list, because you're going to want to order from them again !!! Even when you're overseas working ! Great arrangement all around !
Date: Jun 05, 2022
Name:
Marlene K
State/Province:NS
Your website made it very easy for me to order flowers from across the country. My aunt loved the bouquet that you delivered. Thank you so much for great service.
Date: Jun 01, 2022
Name:
Melissa J
State/Province:ON
Beautiful arrangement was delivered promptly!
Date: May 23, 2022
Name:
Allan M
State/Province:NT
A lovely flower arrangement they made for my mother's friend.
Date: May 19, 2022
Name:
CARLY K
State/Province:BC
Wonderful customer service I was doing same day delivery but needed to make sure it got to the person before they got off work so I placed the order and then phoned and the printed it right away and made a note of the time the person was off work at and had it there before then , fast , easy and wonderful customer service
Date: May 19, 2022
Name:
Sandra A
State/Province:BC
Loved how they contacted me to ensure i received my flowers when i wasnt home!
Date: May 11, 2022
Name:
Bonnie E
State/Province:BC
beautiful bouquet delivered just in time for Mother's day
Date: May 10, 2022
Name:
Maureen K
State/Province:BC
beautiful
Date: May 10, 2022
Name:
Patricia S
State/Province:BC
Always very nice arrangements.
Date: May 10, 2022
Name:
Kaye F
State/Province:BC
The flowers are great and are lasting well with you instructions
Date: May 10, 2022
Name:
Terry P
State/Province:BC
Beautiful love it.
Date: May 09, 2022
Name:
Rudy S
State/Province:BC
Your delivery man who could be a great ambassador for you just rang the doorbell left the flowers on a middle step and before I could get to the door he was at his car and ready to drive off when I got to the door. A short HELLO and maybe even a Happy Birthday would have been nice.
Date: May 09, 2022
Name:
Darryl D
State/Province:AB
Was incredibly impressed by the quality of service and the arrangement I had sent to my Mom for Mother’s Day. Thank you all so much for the amazing results! Will most definitely be calling again!!!!!
Date: May 09, 2022
Name:
Dorothy Q
State/Province:BC
great service, great product
Date: May 08, 2022
Name:
Ann B
State/Province:BC
Beautiful arrangement and incredible chocolates...thank you.
Date: May 02, 2022
Name:
juanita s
State/Province:BC
I love my flowers and the friendly voice over the telephone.
Thank you, Juanita
Date: Apr 27, 2022
Name:
Ruth K
State/Province:BC
Today my man dropped by from his work and surprised with another set of beautifully arranged flowers along with a handmade paperweight, and a hand-painted ornament. He told me they’ve always done great jobs but not only do I agree to that, I’m very impressed that they also support handmade products. You’re absolutely amazing, keep it up!
Date: Apr 23, 2022
Name:
Norm and Davina H
State/Province:BC
Beautiful arrangement
Date: Apr 22, 2022
Name:
Judy Q
State/Province:BC
Lovely flowers and yummy chocolates
Date: Apr 22, 2022
Name:
Emma F
State/Province:BC
Wonderful service. They went above and beyond to make sure my order went smoothly.
Date: Apr 07, 2022
Name:
MARLENE B
State/Province:ON
Stunning arrangement. It was better then the photo on website. Such artistic talent. First time order for me. Living in Ontario I will be using your services from now on.
KATHY's Reply:
Date: Apr 07, 2022, 11:29 am
Thank you for getting back to us soon! I am so happy that you loved the arrangement you sent & I sure hope it lifted the spirits of the recipient! We appreciate you taking your time to let us know how you enjoyed our products & services & we are very happy to be your go to flower shop in chilliwack & surrounding areas!
Date: Apr 07, 2022
Name:
Abe M
State/Province:BC
The flower shop did an amazing job and delivered the arrangements seamlessly during a very hard time and day for my family.
Great customer service and easy to navigate website.
100% recommend.
Date: Apr 04, 2022
Name:
Carolyn Gordie W
State/Province:BC
Beautiful flowers and arrangements.
Date: Apr 02, 2022
Name:
Michael F
State/Province:BC
Very pleased with all aspects of flower purchase. Very reasonable delivery rates. Made our 25th wedding anniversary very memorable. Thank you!
Date: Mar 26, 2022
Name:
Grayce R
State/Province:AB
Flower arrangement very nice & delivered on time. thank you
Date: Mar 26, 2022
Name:
J W
State/Province:AB
The recipient was thrilled with their bouquet. They commented numerous times about the size and colour of the lillies. Thank you
Date: Mar 21, 2022
Name:
Judy W
State/Province:BC
Flowers arrived after awhile and look really nice
KATHY's Reply:
Date: Apr 02, 2022, 11:00 am
I am not really sure why you scored us a 1 when the sender was the one with having credit card issues. We worked with you & them until this situation was resolved & promptly shipped the flowers right out to you. Are you not happy with the arrangement you received? Please let us know, as 1 star ratings are not acceptable to me & I need to find a resolution for the highest rating to be achieved on every order! Thank you, we await your response!
Date: Mar 17, 2022
Name:
Judy W
State/Province:BC
I did not receive any flowers
KATHY's Reply:
Date: Mar 17, 2022, 12:03 pm
Yes Judy, we are aware that you have not received any flowers. The sender's payment did not go through & I have sent emails to them & have not heard back. I am sorry, we have tried to reach out with the information they provided to us. We would love to complete this order for you. Perhaps you could have them contact us?
Date: Mar 17, 2022
Name:
Judy W
State/Province:BC
I ordered the flowers twice and the reciever has never had them delivered
KATHY's Reply:
Date: Mar 17, 2022, 1:25 pm
Hi Judy, I have searched our website & we only have the one order for you. I explained on the previous review that we have tried to contact the sender as their payment was declined. The email you provided in this review was not given for the order & I have confirmation of the email sent to the sender if you require it. I am sorry, but we can not send any orders out without payment first. This is obviously causing you stress. If you could get the sender to contact us, we would sort out the issue with payment & happily get the flowers to you immediately.
Date: Mar 17, 2022
Name:
Shirley Z
State/Province:BC
I placed an order online for flowers to be sent to my friend who was in the hospital at the time. I was nervous because you never know how it will turn out . I ordered from a different shop a few years back and the arrangement was absolutely horrible. My friend sent me a picture of the arrangement from That Flower Shop on Vedder and it is just beautiful!! My friend was so very pleased with it. Thank you so much and I will definitely order from your shop again.
Date: Mar 16, 2022
Name:
Patrica P
State/Province:BC
AWESOME, STILL LOOKING FRESH, SINCE MARCH12th
Date: Mar 15, 2022
Name:
Michelle S
State/Province:BC
The flowers were apparently BEAUTIFUL and lasted many weeks. Thank you for making such a lovely bouquet. It was delivered on time and was very much appreciated!
Date: Mar 15, 2022
Name:
Laurie J
State/Province:BC
Awesome as usual.
always the most beautiful arrangements. Thanks.
Date: Mar 05, 2022
Name:
sandra C
State/Province:BC
I love your flower arrangement. coloured and roses you add really breath taking. You have life time customer dear.
Date: Mar 02, 2022
Name:
Carolyn C
State/Province:BC
This past year has been tough as our mother is in a nursing home in Chilliwack and we live a distance apart and have been unable to visit due to restrictions.I was so grateful when I found That Flower Shop On Vedder. I call every 3 weeks to have flowers delivered to brighten her day and let her know we are thinking of her. The staff always accommodate the requirements we need for a nursing home and send a beautiful full card instead of a little card she can't read. She is still reading her Christmas card on all our calls.
I always let the staff choose her arrangements which are so beautiful
Date: Feb 28, 2022
Name:
Kaitlin R
State/Province:MN
I was worried about how I would celebrate valentine's day with my partner while I was in the US. I ordered a bouquet through the website and my partner received a beautiful arrangement just as scheduled. I am very pleased with the service and would definitely order again!
KATHY's Reply:
Date: Feb 28, 2022, 12:10 pm
Thank you Kaitlin, we are very happy to hear that you liked the arrangement & the ease it was to order during a major floral holiday! You can always give us a call if in doubt, we would be more than happy to help you anytime! We do hope that we can be your go-to flower shop in Chilliwack & surrounding areas!
Date: Feb 26, 2022
Name:
Donna S
State/Province:BC
LOVED THE COLORS
KATHY's Reply:
Date: Feb 28, 2022, 12:14 pm
Oh thank you Donna, we love color here! Life is about bright & cheery, colorful... for all ocasions, flowers should make people happy & color lifts everyone's spirits! Thank you for letting is know how we did! We appreciate your feedback so very much! We hope that we can be your go-to flower shop in Chilliwack & surrounding areas!
Date: Feb 19, 2022
Name:
Sharon T
State/Province:BC
Bought arrangement sight unseen
The picture of it sent from the recipient was beautiful
Thanks so much
KATHY's Reply:
Date: Feb 24, 2022, 11:37 am
You are very welcome Sharon! We thank you for taking the time to let us know how we did, & that you are happy with the care, thoughts & designing that went into your arrangement! We hope that we can be your go-to flower shop in Chilliwack & surrounding areas! Have a fantasimo day!
Date: Feb 18, 2022
Name:
Lucia C
State/Province:BC
I didn't actually talk to anyone as I did everything online. Everything worked out perfectly and I thank you for the great service! Cheers!
KATHY's Reply:
Date: Feb 19, 2022, 12:49 pm
Thank you Lucia, we are very happy to hear that as we continue to upgrade our online presence so that it is quick, easy & very satisfying to both you & the recipient! We appreciate you taking the time to let us know how your experience with us was! Have a fantastic weekend!!
Date: Feb 16, 2022
Name:
Ashley C
State/Province:BC
Horrible service, the manager was extremely rude over the phone.
KATHY's Reply:
Date: Feb 17, 2022, 6:49 pm
I am sorry that you felt I was rude, I am the owner & the one trying to get your flowers out to you, even though the order wasn't placed until valentine's day. After you were given incorrect information with our many extra helpers, I was still trying to get them to you. Unfortunately when I was compliant about giving you a full refund, & tried to apologize, you told me you were done talking to me & hung up on me. I have given you a full refund on our end like promised monday, unfortunately it takes a couple of days for visa/mastercard to put it back onto your card, that I have no control over
Date: Feb 15, 2022
Name:
Judy and Murray S
State/Province:BC
Lovely!
KATHY's Reply:
Date: Feb 17, 2022, 6:53 pm
Thank you for taking the time to let us know! We hope that you enjoy them for many days to come!
Date: Feb 11, 2022
Name:
Dorothy C
State/Province:BC
Lovely choice of flowers
KATHY's Reply:
Date: Feb 17, 2022, 6:55 pm
Thank you for the lovely compliment! We just love to hear that you love them too!
Date: Jan 29, 2022
Name:
Pippa W
State/Province:BC
Pretty flower arrangement and delivered on time.
Date: Jan 27, 2022
Name:
Diane T
State/Province:AB
Customer appreciated the arrangement
Date: Jan 21, 2022
Name:
Isabel O
State/Province:BC
Lovely flower arrangement also thank you for the extra packet to preserve the arrangement longer However no instructions as to how to keep longer Thank you
Date: Jan 19, 2022
Name:
Donald C
State/Province:ON
Excellent service and my mom loved the flower arrangement. She tells me to always order from That Flower Shop on Vedder!
Date: Jan 19, 2022
Name:
Anna T
State/Province:AB
Very good
Date: Jan 18, 2022
Name:
Leah N
State/Province:BC
Beautiful arrangement delivered quickly to new mom and baby.
Date: Jan 18, 2022
Name:
Donna O
State/Province:BC
The flowers, balloon and candy were absolutely lovely.The delivery was also a delight.
Date: Jan 16, 2022
Name:
Inge W
State/Province:BC
a very good service provided and flowers look fantastic many thanks to a great staff
Date: Jan 14, 2022
Name:
Muguette R
State/Province:QC
Votre service a été très apprécié. Je n'hésiterai pas à faire appel à nouveau pour une autre occasion. Merci et bonne année 2022 à tous les employés !
Date: Jan 14, 2022
Name:
John L
State/Province:WI
Thank you for a very nice birthday bouquet delivered personally to my relative. I was VERY impressed with the great, friendly customer service and since I was ordering from Wisconsin, sight unseen, with the easy on line access. I will be back.
Date: Jan 13, 2022
Name:
Susan B
State/Province:BC
After a big disappointment from Bloomex, this florist (didn't get a name sorry)they more than made up for it and didn't even want to charge me becausea fabulous arrangement and then she gave me a bucket so the flowers
wouldn't tip over in the car!!!! I thought this kind of customer service didn't exist but it has restored my faith. Such a nice shop and I will order from them from now on - sweet friendly shepherd is the store dog! Love love loved my experience! Many thanks
Date: Jan 11, 2022
Name:
Hilary E
State/Province:BC
The arrangement was Beautiful! Very helpful and pleasant to talk to.
HEATHER's Reply:
Date: Jan 12, 2022, 8:46 pm
Thank you for taking the time to let us know how your experience was. We are very happy to hear that the arrangement was well received & that my service met your standards. Best regards. We hope that we can be your go to Flower Shop in Chilliwack & surrounding areas! Please feel free to call us anytime!
Date: Jan 10, 2022
Name:
Laureen D
State/Province:BC
beautiful arrangement! friendly staff, kept me informed regarding delivery challenges - bad weather, car not starting - we finally picked up and were gifted a box of chocolates for our trouble
Date: Jan 08, 2022
Name:
Betty L
State/Province:BC
Received two floral gifts, the one in the vase was beautiful and most flowers are thriving; however, the centrepiece contained many lilies which all turned brown at the top and fell off before opening and others in this piece did not last.
Date: Jan 08, 2022
Name:
Christine R
State/Province:MB
I placed an order online and it was extremely easy and user friendly. I ordered the custom flower design. The delivery arrived on the date requested. The recipient of the flowers took a picture and they are beautiful. This was my first time ordering out of province and I would highly recommend That Flower Shop On Vedder.
Date: Jan 07, 2022
Name:
Harley V
State/Province:BC
My grandmother was thrilled with the bouquet that was put together thank you very much!
Date: Jan 07, 2022
Name:
Rebecca B
State/Province:BC
Thanks for delivering such a pretty basket. Ordered in Scotland, delivered down the road. Very easy transaction.
Date: Jan 07, 2022
Name:
Camilla L
State/Province:BC
At probably the busiest time of year, you delivered a beautiful bouquet a day early!
Date: Jan 06, 2022
Name:
Arthur H
State/Province:BC
Great service and great flowers!
Date: Jan 04, 2022
Name:
Christina F
State/Province:BC
Great service especially on such short notice! Thank you!!
Date: Dec 30, 2021
Name:
linda j
State/Province:BC
Top quality arrangement with great service.
Date: Dec 29, 2021
Name:
Helene B
State/Province:BC
I just received a bouquet of flowers and it’s so beautiful, it’s rare that an arrangement is so perfect. Thank you for your beautiful work.
Date: Dec 27, 2021
Name:
Trudi F
State/Province:BC
Beautiful arrangement
Date: Dec 23, 2021
Name:
Marilyn M
State/Province:BC
The white flowers used in this arrangement are not lasting at all. I’ve had to remove three already, although I have done everything recommended.
KATHY's Reply:
Date: Dec 24, 2021, 7:23 am
Thank you for sending your feedback. Can you be a bit more specific so we can trouble shoot this issue as all the flowers in the arrangement are white. We really appreciate you taking your time to help us better serve our customers with better products!
Marilyn McCarthy's Reply:
Date: Dec 25, 2021, 11:16 am
Sorry that I don’t know the name, but it’s the clustered ones - many small blooms on the stem. They have all died now.
KATHY's Reply:
Date: Jan 03, 2022, 5:19 pm
Our truck just made it through with our flowers so we are going to give you a call tomorrow & set up a time to deliver some replacement flowers. I do believe the ones you described are daisies, which are long lasting flowers. I am not sure what happened, however contacting us so quick & giving your best description, we have no problem sending replacements!!! Thank you for giving us the chance to trouble shoot & fix the problem flowers.
Date: Dec 22, 2021
Name:
Jodi M
State/Province:BC
Absolute pleasure to order from here. Always accommodating and the best customer service in all aspects. Delivery to difficult places as well.
Date: Dec 16, 2021
Name:
Lorraine H
State/Province:BC
A very lovely Christmas basket arrangement that will last throughout the holidays.
Date: Dec 15, 2021
Name:
Brian Z
State/Province:BC
Very responsive. Contacted me immediately when they discovered they could fill the order exactly. Provided alternatives and still made same day delivery.
Date: Dec 15, 2021
Name:
Barbara W
State/Province:ON
Today is the second time I have placed an order for delivery in the past six months. Your staff is so helpful and pleasant, and my gifts are delivered on time and are of exceptional quality...which makes me so happy when my loved ones receive exactly what I wanted sent. Thank You for making personal and perfect gift giving possible when I live four provinces away!
Date: Dec 15, 2021
Name:
Marilynne Valerie B
State/Province:BC
Received an outstanding bouquet today. I don't know the name of three of the plants making the arrangement really unusual and memorable.
Date: Dec 14, 2021
Name:
Mrs N
State/Province:VI
I paid the top amount for the flowers I sent and what the receiver got was very miserable.I will not buy another one from your shop.
KATHY's Reply:
Date: Dec 15, 2021, 3:07 pm
Good afternoon Ingrid. I am so sorry to hear that you feel this way. I was wondering if you could provide us with some details as to why you feel the way you do. I would love to resolve this, I just require a bit more information from you. Warm regards, Kathy
Date: Dec 02, 2021
Name:
Brian Z
State/Province:BC
Very prompt service. Called when they new they could fill my order exactly as requested. They suggested an alternative option and still made the delivery on the same day.
Date: Nov 30, 2021
Name:
Camilla L
State/Province:BC
I was told the flowers were beautiful.
Date: Nov 22, 2021
Name:
Julia S
State/Province:BC
Sent a beautiful arrangement to my daughter. She loved them. Very colourful!
Date: Nov 16, 2021
Name:
Arlene A
State/Province:VIC
Good selection of arrangements and delivery very prompt. Great service.
Date: Nov 09, 2021
Name:
Sandra C
State/Province:BC
Lovely arrangement and chocolates for my family.
Date: Nov 03, 2021
Name:
Gary P
State/Province:BC
A very nice bouquet, even if pricy; They called to confirm delivery and were right on time.
Date: Nov 02, 2021
Name:
Tom C
State/Province:BC
AWESOME!!!
Date: Oct 30, 2021
Name:
Myrna G
State/Province:BC
My friend loved the flowers I sent her.
Date: Oct 25, 2021
Name:
Ravi G
State/Province:BC
Yes I will give that flower shop on vedder 5 Stars for each and everything. Fantastic service will definitely recommend this place
Date: Oct 23, 2021
Name:
Camilla L
State/Province:BC
I didn't see the flowers but was told they were beautiful!
Date: Oct 20, 2021
Name:
Marna J
State/Province:BC
I ordered flowers on line for my aunt’s 90th birthday. I left it up to the florist to create something for $75 . I was so amazed on how beautiful the arrangement was . Stunning !
Date: Oct 20, 2021
Name:
Claudia B
State/Province:BC
Went above and beyond to provide great service.
Date: Oct 20, 2021
Name:
Yvonne R
State/Province:SK
Perfect and delivered right on time.
Date: Oct 16, 2021
Name:
Alvina S
State/Province:AB
the ordering on line was very easy. i'm always nervous as to what is delivered but my friend said the flowers were beautiful. S thank you for that.
Date: Oct 12, 2021
Name:
Myrna A
State/Province:BC
They are beautiful
Date: Oct 09, 2021
Name:
Donelly A
State/Province:BC
A lovely arrangement, thank you
Date: Oct 06, 2021
Name:
Claudia B
State/Province:BC
Wonderful service,
Date: Sep 23, 2021
Name:
Karen M
State/Province:BC
I shopped here on Monday to buy a bouquet for our neighbor that recently lost someone. I had great service and very accommodating with my order. Very friendly and great customer service
Date: Sep 23, 2021
Name:
Andrew M
State/Province:BC
Great job! 5 stars
Date: Sep 22, 2021
Name:
AMBER ELLERT E
State/Province:BC
Fantastic service! My flowers and vase are beautiful! Very happy with the order I received.
Date: Sep 22, 2021
Name:
Ase F
State/Province:BC
Beautiful flower arrangement. Definitely recommend this place for flowers
Date: Sep 22, 2021
Name:
Chris Mary C
State/Province:BC
Absolutely gorgeous. Is there a slot to say 10 stars!!!! Many thankss
Date: Sep 16, 2021
Name:
Lauri C
State/Province:BC
The only place to order flowers from.
Every time we had used your service the recipients have always
been happy with the flowers. Thank you for beautiful flowers that make people smile.
Date: Sep 09, 2021
Name:
Janet G
State/Province:ON
All good
Date: Aug 30, 2021
Name:
Lorraine M
State/Province:BC
Flowers were beautiful . Very professional and value for money
Date: Aug 24, 2021
Name:
Lauri C
State/Province:BC
Our mother thought that the arrangment was very beautiful and fresh. It was also a short notice order that went out that day.
Thanks for making mom smile.
Date: Aug 12, 2021
Name:
Dave S
State/Province:BC
Exceptional service!
Date: Aug 11, 2021
Name:
Kevin S
State/Province:BC
Looks great. Healthy flowers.
Date: Aug 06, 2021
Name:
Miek D
State/Province:IT
Leaks trough fabric within 2 hours.
KATHY's Reply:
Date: Aug 06, 2021, 11:15 am
Good morning. Upon seeing this review, we need to gather more information from you. Can you text a photo of your arrangement to 604-997-3658 so that we can get to the bottom of this for you. Thank you so very much!
KATHY's Reply:
Date: Aug 06, 2021, 11:35 am
Can you let us know if this was a pick up in store or a delivery? Was this wrapped up or arranged in a vase? What was the date that you received the flowers so we can look up the invoice for you? Looking forward to hearing from you.
Date: Jul 31, 2021
Name:
Cheryl L
State/Province:BC
Although the arrangement itself was nice, well balanced in colour and arrangement, I was extremely disappointed at the freshness of the flowers. I received the bouquet on Monday, on Tuesday, petals were falling of my rose (1 of 2). By Friday, the gladiolus were dried out and the carnations too. This was a gift from an out of province friend and I know she paid a lot. I would not order from you due to the poor quality of the flowers.
KATHY's Reply:
Date: Aug 06, 2021, 11:21 am
Good morning Cheryl. We guarantee our flowers when it comes to quality, so I am happy you reached out to us to let us know so that we can resolve this issue for you. Can you please text the arrangement to 604-997-3658. When delivering a fresh product, we rely on you to let us know how the flowers did. With the terrible heat we have been having, there could be many factors that have caused this. After reviewing your photos, I will have a better idea what happened to them. We need to know if the quality is not there, & hold the grower accountable. I await your reply.
Date: Jul 26, 2021
Name:
Vincent B
State/Province:ON
Staff informed me my mother was in hospital. Otherwise I never would have known. Thank you so much!
KATHY's Reply:
Date: Aug 06, 2021, 11:26 am
We were very happy that we were able to make the arrangements to get the flowers out for your mom, & this is the best example why we need to phone first to make sure the recipient is home. When we can't reach the person or in this case find out she was at the hospital, we call the senders back so that they are aware of the situation. I am glad we were able to reach you & in turn you were able to reach your mom. I hope you Aunt got to enjoy them at least & we sincerely hope that your mom is back home & feeling her self again!
Date: Jul 22, 2021
Name:
Alexandru M
State/Province:OR
It was easy to order online, nice ornament for under $100, the delivery was on time...everything works just perfect. Thank you!
Date: Jul 20, 2021
Name:
Karen S
State/Province:BC
A beautiful arrangement.
Date: Jul 13, 2021
Name:
Maryann T
State/Province:BC
Great service, delivered on time, flowers were beautiful, recipient in awe!
Date: Jul 13, 2021
Name:
Judith S
State/Province:WA
Very helpful staff as I was ordering from the US. Flowers delivered on time, recipient very impressed with the flowers and arrangement. Thankyou!
Date: Jul 08, 2021
Name:
Tara S
State/Province:BC
That Flower Shop always provides beautiful and fresh flowers!
Date: Jul 05, 2021
Name:
Diana M
State/Province:AB
Would not go anywhere else as always get great results and are looked after so well.
Date: Jul 01, 2021
Name:
Grace B
State/Province:BC
Great Service! Beautiful flowers!
Date: Jun 26, 2021
Name:
Heather L
State/Province:ON
The service was fantastic! At the last moment I realized the recipient wouldn’t be home for a few days and despite having made the arrangement they waited and made a new one. We were thrilled with the service and the arrangement that was ultimately delivered was gorgeous.
KATHY's Reply:
Date: Jun 29, 2021, 10:16 am
Thank you Heather, your review is very important to us & we appreciate it so much! So happy that you liked your arrangement & we are as flexible as possible, always remember that! We hope that we are your go to flower shop in chilliwack & surrounding areas!
Date: Jun 08, 2021
Name:
Brent R
State/Province:BC
During a recent visit to get a $30.00 Bouquet for my Daughter's Grad, I was left alone in the Shop and found a stack of cash near their front door and returned it / The Woman who I gave it to was very curt and only said, "That's the Bingo money" and didn't even bother to say thanks / I kinda' felt miffed, so while my Daughter's Bouquet was being wrapped, I said, "well, after saving you about 400 bucks, how about we make it 30 bucks with the taxes in / The Gal said, "I'll be right back... I have to remove one Flower" / Gee... you're welcome / I'll never set foot in there again /
KATHY's Reply:
Date: Jun 09, 2021, 12:25 pm
I am sorry Brent, I was the person that took the money & said thank you, I am sorry if you didn't hear that. We appreciate you letting us know, we would not want the bingo money stolen. Because our doors are locked & we let one person in at a time, we do keep a close eye on it. I am also sorry that you felt you should receive a discount. We do not set our prices, growers do that & we fill your request to value. We definately don't want to lose you as a customer, I hope that you would give us another chance for a more enjoyable experience.
Date: Jun 06, 2021
Name:
Edward M
State/Province:BC
Absolutely Terrible customer service. Last time I order from this company.
KATHY's Reply:
Date: Jun 09, 2021, 12:47 pm
I am sorry you feel this way Edward. You placed an order with us & we left you numerous messages & you did not get back to us. We could not process the order without payment & we apologize for any misunderstanding that occured.
Date: Jun 01, 2021
Name:
Nick D
State/Province:BC
Great service, timely delivery and good quality.
KATHY's Reply:
Date: Jun 09, 2021, 12:48 pm
Thank you Nick for taking your time to let us know how your experience was! We strive for excellence & are happy to hear that you approved!
Date: May 26, 2021
Name:
Brad m
State/Province:AB
Was not happy with service this year. Over priced and didnt get what it showed snd chstged twice for delivery. 300 bucks got so little and no vose
KATHY's Reply:
Date: Jun 09, 2021, 1:07 pm
I am so sorry to hear you feel this way Brad. I want to assure you, you were only charged for one delivery, we added extra flowers for the $13 that the website charged you for the second delivery. Yes, unfortunately prices were very high this year for both the fruit basket & flowers. With Covid, we have seen so many unreasonable prices, everything keeps going up. The growers & the grocery store set the prices. Like you, I wish the prices were not so high. We hope that you understand & will continue to shop with us, we will always do our very best for you, I can promise you that.
Date: May 26, 2021
Name:
Danai K
State/Province:BC
Very easy to order online and very happy with the result hubby loved the surprise! Thank you.
Date: May 22, 2021
Name:
Joan C
State/Province:BC
One of the most beautiful bouquets of flowers I have ever received. The variety of flowers and the way they are arranged catches your eye immediately
Date: May 22, 2021
Name:
May G
State/Province:BC
Beautiful
Date: May 22, 2021
Name:
Jo T
State/Province:BC
Holiday weekend ordered online @1235 and had confirmation of delivery @1435.Absolutely outstanding service and a beautiful arrangement. Could not be more impressed. Thank you so very much.
Date: May 21, 2021
Name:
F M
State/Province:BC
Impressive quality creativity and customer service. Definitely recommend to others
Date: May 20, 2021
Name:
Myrna G
State/Province:BC
My friend was very pleased with the flower arrangement.
Date: May 14, 2021
Name:
Sarah O
State/Province:BC
First Mother’s Day and I got my arrangement and my fiancé spent $130 and all I got was flowers... he called and left voicemails and day or two later I finally got the teddy bear and the balloons that was supposed to come with my flower arrangement and not even a sorry or anything. You’d think because it was so special and expensive that there would have been a bit more organization with that order. Very disappointed we won’t order from here again.
KATHY's Reply:
Date: May 17, 2021, 2:39 pm
first, please accept my personal apology to you. I have learned that my staff dealt with your husband & apologized to him. We had extra help for mother's day & somehow the extra pieces were missed. I am very sorry, this is not up to our standard of care that we take with each order. Thank you for reaching out to us & letting us know. You are correct, this was not an acceptable service on our part. You will be receiving a complementary bouquet today, which I hope you will accept. Again my sincerest apologies.
KATHY's Reply:
Date: May 17, 2021, 3:47 pm
I also just wanted to address that your husband had left messages & his calls were not returned. We do apologize. The volume over floral holidays can jam up our phone lines & it is an ongoing issue we continue to try to solve.
Date: May 13, 2021
Name:
Rose A
State/Province:BC
I've had many deliveries and received excellent flowers and services every time. I highly recommend That Flower Shop.
Date: May 13, 2021
Name:
Dianne D
State/Province:BC
There was an impressive variety of flowers but the tulips wilted quickly, the roses never opened up at all because they were so jammed together with some lilies that tried to overtake the whole vase. There were some mums but they didn’t last long because their stems were much shorter than most of the bouquet. It also arrived just before 10pm on the Friday before Mother’s Day. I was told about the delivery at 6 but didn’t expect to have to wait up till then.
KATHY's Reply:
Date: Jun 09, 2021, 1:14 pm
Thank you Dianne, we appreciate your feedback. I am so sorry, that is not up to our standards at all. Even the late deliveries were so challenging this year with contactless delivery, it takes twice as long for the drivers to get everything out & confirmed from a distance. You can expect a replacement bouquet on us, I guarantee my products & rely on customers like you that let us know if product does not stand up. Please accept our sincere apologies for any inconvenience this has caused both you & the sender!
Date: May 12, 2021
Name:
Terry H
State/Province:BC
Very accommodating delivery service
Date: May 12, 2021
Name:
Connie M
State/Province:BC
The flowers are beautiful and and 5 days later they are still great.
Date: May 12, 2021
Name:
Laurie J
State/Province:BC
As usual, you have provided a beautiful bouquet. Love them, so full of various kinds. How do you get dual colored roses? So unusual. Thanks you.
Date: May 11, 2021
Name:
Mom Cathy P
State/Province:BC
They were beautiful and the gentleman who delivered them was very nice and polite
Date: May 11, 2021
Name:
Cathi A
State/Province:BC
The roses on this bouquet were brown and wilting ..I phoned and sent in pictures and I was told that it was the flower and that it wasn’t dying..two days later most of the flowers are now brown..was a waste of my kids money they spent on Mother’s Day
KATHY's Reply:
Date: Jun 09, 2021, 1:37 pm
Thank you so much for bringing this to our attention. No excuses, with the extra help at Mother's Day, your complaint did not reach me. I wanted to let you know that the service was unacceptable. We will be sending you a replacement bouquet. I apologize for any disappointment this has caused you & your children. Please understand at big floral holidays, we move the product so fast that we rely on you to let us know when something is not up to our quality or standards. We apologize sincerely & thank you for letting us make this right for you.
Date: May 11, 2021
Name:
Cherry H
State/Province:BC
Beautiful arrangement. Thank you.
Date: May 11, 2021
Name:
Magda K
State/Province:BC
Pleasing to the eye. A pretty arrangement delivered by a friendly fellow.
Date: May 11, 2021
Name:
Sandy Mamsie Grandma P
State/Province:BC
I receive flowers from Australia snd the staff have been very receptive and friendly to my daughter. As it was so busy a delivery on sat had not been promised but every effort was made to have the flowers on
My doorstep. I’m happy to say that the arrangement was enjoyed on Mother’s Day thank you
Date: May 10, 2021
Name:
Jane E
State/Province:BC
A beautiful arrangement of mixed blooms colour coordinated to the multi-coloured ribbon tied to the flower vase
KATHY's Reply:
Date: May 10, 2021, 1:29 pm
We are so happy that you like them & appreciate you taking the time to let us know how we did! Enjoy!
Date: May 10, 2021
Name:
Aina R
State/Province:BC
Lovely assortment, thank you
KATHY's Reply:
Date: May 10, 2021, 1:28 pm
You are so welcome Aina! Thank you so much for letting us know like them!
Date: May 10, 2021
Name:
Donna O
State/Province:BC
It was a beautiful spring bouquet and I love it!
Date: May 06, 2021
Name:
Tammy B
State/Province:AB
I live out of Province and have used your shop fir years. Amazing service and amazing flowers everytime. My mom received her flowers yesterday and was just thrilled and they are beautiful. Thank you much.
joanna's Reply:
Date: May 07, 2021, 2:29 am
thank you tammy for taking your time to not only let us know that we met your expectations and the recipients as well . we hope that we are your go to flower shop in Chilliwack and surrounding areas !
Date: Apr 29, 2021
Name:
Judy L
State/Province:BC
The recipient loved your arrangement - was especially taken with the multicoloured roses!
KATHY's Reply:
Date: Apr 30, 2021, 1:18 pm
That is just wonderful to hear. Thank you for taking your time to let us know!!! Yes we have a unique variety of roses every week that are called "kick ass" roses. They are spectacular!
Date: Apr 29, 2021
Name:
Jared M
State/Province:BC
Excellent service
KATHY's Reply:
Date: Apr 30, 2021, 1:17 pm
That is awesome to hear! We strive to meet & exceed your expectations! Thank you so very much for taking your time to let us know how we did!
Date: Apr 27, 2021
Name:
Allen P
State/Province:BC
Thank you for the beautiful flowers delivered on time for my family’s celebration of life, when I could not be there for my family during this pandemic.
KATHY's Reply:
Date: Apr 28, 2021, 12:27 pm
Allen, it was our pleasure & honor to take care of the flowers for you knowing that you could not be there in person. Please accept our heartfelt sympathy for you & your family's loss.
Date: Apr 23, 2021
Name:
Don L
State/Province:AB
She was very happy with her arrangement.
KATHY's Reply:
Date: Apr 26, 2021, 12:07 pm
We thank you very much for taking the time to let us know that she was very happy with her arrangement. Your feedback is so important to us keeping up with what our customers like! We look forward to helping you with any future floral, gourmet chocolate or various gift ideas!
Date: Apr 19, 2021
Name:
Fiona B
State/Province:ON
thanks. Can you do another of the same arrangement to the same address on the same credit card (hospice at Fraser Health Hope)
Date: Apr 17, 2021
Name:
Ronald L
State/Province:BC
Beautiful arrangement and they do fabulous work, im a repeat customer as rhe flower are beautiful.
KATHY's Reply:
Date: Apr 26, 2021, 2:49 pm
Thank you so much Ronald! That is exactly what we strive for every single day!! Our goal is to share our love of flowers & designs & that our customers are loyal & passionate as well! You have a fantastic day!
Date: Apr 16, 2021
Name:
Melissa W
State/Province:BC
The Easter flowers were amazing and the hidden egg treat was a delightful surprise! So creative and pretty, and the service and delivery is excellent.
KATHY's Reply:
Date: Apr 26, 2021, 2:51 pm
Oh Melissa we are so happy you enjoyed your flowers but also your little easter treats! We do try to make sure chocolates are a part of every single holiday! We have Charlie's Chocolates in store all the time!
Date: Apr 15, 2021
Name:
Mary B
State/Province:BC
Lovely, thank you.
KATHY's Reply:
Date: Apr 15, 2021, 11:36 am
You are so very welcome! We thank you for taking the time to let us know that you like them! Have a fantastic day & enjoy the sunshine!
Date: Apr 15, 2021
Name:
Fran M
State/Province:BC
Flowers fresh & beautiful. Gift basket & chocolates quality products. Delivery on time. A pleasure to deal with. Thank you.
KATHY's Reply:
Date: Apr 15, 2021, 11:35 am
Thank you so much for taking the time to let us know that it was a pleasurable experience! We strive for this excellence & are here to help you with any future needs here in Chilliwack! Have a fantastic day!
Date: Apr 14, 2021
Name:
Doreen F
State/Province:BC
This is now my go to flower shop for Chilliwack! I ordered Easter flowers for my mother. Everyone who saw them commented on what a beautiful arrangement! So well done. I had requested certain colours and they did it really well.
KATHY's Reply:
Date: Apr 14, 2021, 3:08 pm
Thank you Doreen, for taking the time to let us know how we did! We love being your go to flower shop! We are here for all your future needs!
Date: Apr 12, 2021
Name:
Barbara L
State/Province:BC
I would have liked to receive some plant food with the arrangement.
KATHY's Reply:
Date: Apr 14, 2021, 3:21 pm
Thank you for taking the time to let us know. That should not have happened. If you are in our area, please pop in & grab some. We are so sorry!
Date: Apr 10, 2021
Name:
Kory M
State/Province:BC
Horrible customer service . Will never order again. Ever . Stay away
KATHY's Reply:
Date: Apr 14, 2021, 5:52 pm
We strive to provide excellent & efficient service to our customers. However, we were provided inaccurate information & were forced to call you to rectify the issue. Once the information was corrected we provided the option to send out the arrangement & leave it at your request, or send it the following day as the weather was not ideal to leave them. Our driver went out after hours. Considering closing time & the effort to provide you with the requested service, you hanging up and demanding another option was unreasonable.
Date: Apr 09, 2021
Name:
Krystina J
State/Province:NS
The arrangement was beautiful and she absolutely loved them!
KATHY's Reply:
Date: Apr 14, 2021, 3:53 pm
Thank you so much for letting us know that she liked them! We appreciate your feed back so much!
Date: Apr 06, 2021
Name:
Ms B F
State/Province:BC
Excellent beautiful flowers and arrangements
KATHY's Reply:
Date: Apr 14, 2021, 5:59 pm
Thank you so much for taking the time to let us know how we are doing, your feedback is vital to our policies, products & direction! We look forward to being there when you need us again!
Date: Apr 05, 2021
Name:
Murray Judy S
State/Province:BC
Beautiful! I love them!
KATHY's Reply:
Date: Apr 14, 2021, 6:23 pm
We thank you for taking the time to let us know & of course overjoyed that you love them! Aren't flowers the best?!
Date: Apr 02, 2021
Name:
Trish D
State/Province:BC
Fantastic service, easy to order online, our friends we very pleased with the quality and detail of the flowers.
Thank you so much, you made a hard day a bit brighter
KATHY's Reply:
Date: Apr 14, 2021, 6:32 pm
Thank you so much for taking the time to let us know how your experience was. I am always hopeful that our designs brighten up someone's day, even in the darkest of times.
Date: Mar 27, 2021
Name:
Diane P
State/Province:AB
Accidentally delivered a week early but delivered another bouquet on the requested date. Made my Mom’s birthday so special. Will use again as the flowers were beautiful.
KATHY's Reply:
Date: Apr 14, 2021, 6:40 pm
We were so sorry to learn we had made the mistake of sending the flowers a week early, & so grateful that you allowed us to make it right!
Date: Mar 24, 2021
Name:
Mary K
State/Province:NS
I ordered a flower arrangement with chocolates from Nova Scotia for my sick friend in Rosedale, BC. She said the flowers were the best she had ever seen. So thank you so much. When I lived in Chilliwack, you were my go-to flower shop.
Date: Mar 23, 2021
Name:
Pam H
State/Province:BC
Received a get well floral arrangement this week, absolutely beautiful flowers and very colorful!
Date: Mar 22, 2021
Name:
Mahin S
State/Province:BC
Very culturally appropriate for Naw Ruz. The colourful
Flowers and eggs were very fitting to celebrate a day like today.
Date: Mar 22, 2021
Name:
Nancy Bryan B
State/Province:BC
Flowers are beautiful the colours are vibrant and the variety is amazing!
Date: Mar 20, 2021
Name:
Elizabeth A
State/Province:BC
Photo sent from recipient was gorgeous - A1
Date: Mar 13, 2021
Name:
Ronald L
State/Province:BC
Very courteous and friendly, my order was prompt and beautiful, i highly recommend them.
Date: Mar 12, 2021
Name:
Pam H
State/Province:BC
Excellent quality flowers, lovely arrangement.
Date: Mar 11, 2021
Name:
Laurie J
State/Province:BC
A very beautiful arrangement with many varieties of blooms. Love it.
Date: Mar 09, 2021
Name:
Alana S
State/Province:ON
I ordered a flower arrangement from Ottawa for a funeral in Chiliwak. I customized my order with little notice, everyone at the shop accommodate my request and seemed so happy to help. Knowing that the staff really did what they could to make sure there would be yellow flowers on the arrangement. A little gesture from staff was a huge appreciation to the family it meant a lot. I very much recommend this shop!
Date: Mar 02, 2021
Name:
GRACE S
State/Province:BC
Beautiful arrangement!! The roses with the speckles of colour are amazing. I sent pictures to my friend that placed the order and she was very happy. I will definitely use your services in the future. Thank you!
Date: Mar 02, 2021
Name:
Leslie S
State/Province:BC
Great service-and bouquet
Date: Feb 27, 2021
Name:
Diana M
State/Province:AB
Dependable and always the freshest and attractive specialty arrangements for any occasion. I will continue to order from the best and ensure delivery of those special moments with arrangements from this shop to get the best.
Date: Feb 27, 2021
Name:
Diane P
State/Province:AB
A little disappointed you delivered the flowers a week early.
KATHY's Reply:
Date: Jun 09, 2021, 1:50 pm
Somehow your review was overlooked & missed. I realize this is months later Diane, I still wanted to reconnect with you to make sure that you received flowers again on the date that they were suppose to be sent out. If not, please contact me directly 604-824-9121. Your feedback is very important for us to keep our level of service something we are proud of, you are happy with & of course the sender as well. Please accept our sincere apologies for any inconvenience this may have caused you.
Date: Feb 24, 2021
Name:
Rosella D
State/Province:BC
The flowers were beautiful but the surprise for me that my husband was interred was spoiled by the phone call that asked for me when wanting to find out if we were home to receive the bouquet. The person phoning also spoke so quickly that my husband had to ask me to listen and tell him what it was about. Next time please phone and ask for the purchaser not the recipient when you call.
KATHY's Reply:
Date: Jun 09, 2021, 2:09 pm
Thank you Rosella for taking the time to let us know that you were not happy. This is a challenge we face every day. Our policy is to call first to confirm that someone is home to receive them, we don't leave them. We are happy to follow any instructions the sender gives us for delivery. For future reference, we do have this posted on our website for the senders to see, we also have an "additional comments" section that allows the sender to put in delivery instructions. Our goal is to get the flowers to the recipient directly so they arrive in perfect condition.
Date: Feb 18, 2021
Name:
Mickey L
State/Province:AB
Easily done online. Flowers were beautiful. My sister sent me a picture of them 11 days later! They were still beautiful!!
KATHY's Reply:
Date: Feb 24, 2021, 4:28 pm
Thank you for sharing with us the longevity as well as your experience with us! We hope that we are your go-to flower shop in Chilliwack!
Date: Feb 18, 2021
Name:
LINDA S
State/Province:BC
The flowers that I ordered for my mother were absolutely beautiful. The colours and types of flowers I requested were great. She loved the arrangement and the vase they came in. Thank you so much.
KATHY's Reply:
Date: Feb 24, 2021, 3:28 pm
Thank you so much for your feedback, we want to not only meet but exceed your expectations. We are so happy that your mom loved them too!
Date: Feb 17, 2021
Name:
Heather T
State/Province:BC
LOVED THE ARRANGEMENT! Thank you for the flower care tips.
KATHY's Reply:
Date: Feb 24, 2021, 4:31 pm
That is awesome, so happy that you loved the arrangement! Call or stop in any time for tips on anything floral! We thank you so much for taking the time to let us know how we did!
Date: Feb 14, 2021
Name:
Faruk A
State/Province:SK
I am so disappointed with quality of the flowers I didn’t expect this kind of flowers for Valentine’s Day
KATHY's Reply:
Date: Jun 09, 2021, 2:22 pm
Faruk, I am so sorry to hear this. I know this is going back a few months, but I found that this situation was never dealt with. Could you please call the store at your earliest convenience so that I personally can take care of this for you. 604-824-9121.
Date: Feb 12, 2021
Name:
Kyle a
State/Province:BC
She loved the flowers and they lasted so long on her work desk. Thanks a ton guys.
KATHY's Reply:
Date: Feb 12, 2021, 9:22 pm
Thank you so much for lettting us know Kyle, so happy that you are happy! Are we your go-to girls in Chilliwack? :)
Date: Feb 09, 2021
Name:
Michael D
State/Province:BC
The flowers were beautiful
KATHY's Reply:
Date: Feb 09, 2021, 11:26 am
Thank you so much for taking the time to let us know how your experience with us went. We hope that we can be your go-to flower shop for Chilliwack & surrounding areas!
Date: Feb 09, 2021
Name:
Jan H
State/Province:BC
The flowers and vase was great
KATHY's Reply:
Date: Feb 09, 2021, 12:47 pm
Thank you for taking the time to let us know how your experience with us was! We look forward to being your go-to flower shop for all your Chilliwack & surrounding areas needs!
Date: Feb 02, 2021
Name:
Bill Jean S
State/Province:BC
a Very Beautiful Arrangement from our daughter's family for our 62nd Anniversary! well done
KATHY's Reply:
Date: Feb 03, 2021, 5:57 pm
Thank you for letting us know!!!! We hope that you continue to enjoy your flowers & a very happy Anniversary to you from all of us!
Date: Jan 26, 2021
Name:
Joyce D
State/Province:BC
A beautiful arrangement, prompt delivery, will be using your shop in future.
Kathy's Reply:
Date: Feb 03, 2021, 5:59 pm
THank you so much, we hope that we can be your go-to flower shop in Chilliwack!
Date: Jan 22, 2021
Name:
Wilma N
State/Province:BC
I'm not sure what shape it was in but the receivers were very grateful. Your service was very prompt.
Kathy's Reply:
Date: Feb 03, 2021, 6:00 pm
Thank you for taking the time to let us know how we did. Satisfaction is our #1 goal!
Date: Jan 21, 2021
Name:
James S
State/Province:AB
Great service
kathy's Reply:
Date: Feb 03, 2021, 6:03 pm
Thank you! Remember that we don't just carry flowers, we carry Charlie's Chocolate Factory goodies, mylar balloons, stuffies & plants! Let us be your go-to flower shop in Chilliwack.
Date: Jan 21, 2021
Name:
Joyce S
State/Province:BC
Beautiful arrangement, courteous staff, prompt delivery. Will order from them again.
kathy's Reply:
Date: Feb 03, 2021, 6:01 pm
Thank you so much for taking the time to let us know how we did. We strive to make your experience extremely satisfying!
Date: Jan 20, 2021
Name:
Cara W
State/Province:BC
My order was delivered a day late. I asked to see a picture of what my friend received, as the website said what I chose would be substituted for an arrangement the shop chose, and I got no response from the shop.
KATHY's Reply:
Date: Jan 20, 2021, 4:57 pm
The reason your order was a day late was because we were not able to reach the recipient on the day you asked for. Our policy is to make contact, confirm & send the arrangements around the recipients schedules. I am sorry, I can not find a request for a picture, we would gladly have provided that for you. We do have the disclaimer that we reserve the right to make substitutions because of factors we cannot foresee or control, we do keep the integrity of the occasion & the arrangement to the best of our ability. We apologize for any confusion.
Date: Jan 18, 2021
Name:
JoAnne H
State/Province:BC
unbelievable bouquet
Date: Jan 16, 2021
Name:
Inge Wagner W
State/Province:BC
excellent arrangement and service. Have had several deliveries from That Flower Shop and all are in the excellent catagory will continue to use their services, Thank you so much
Date: Jan 11, 2021
Name:
Donna O
State/Province:BC
The arrangement was absolutely beautiful! The saturation of colours were fantastic. I was impressed.
Date: Jan 11, 2021
Name:
Gail P
State/Province:BC
Always have great arrangements sent to my Mom on her Birthday. I trust their judgment and professionalism especially since I went to high school with the owner. Thanks. You never let me down.
Date: Jan 07, 2021
Name:
Syrita E
State/Province:SK
As always awesome arrangements. My mother in law loved the surprise. I always order from here as they are awesome.
Date: Jan 06, 2021
Name:
Katrina G
State/Province:ON
That Flower Shop on Vedder was great at interpreting my request for the arrangement I wanted to send to my mother. It had the flowers I wanted, it was cheerful and seasonal and it was on time! I am very satisfied with my purchase.
Date: Jan 06, 2021
Name:
Terry S
State/Province:BC
Not only were the flowers lovely, but they are still going two weeks later. Thank you
Date: Jan 04, 2021
Name:
Graham M
State/Province:AB
I need to have a rush pre-Christmas delivery and you came through with flying colors. Thank you!
Date: Jan 04, 2021
Name:
Sylvie M
State/Province:BC
I always get what I wanted.
Date: Dec 29, 2020
Name:
Lorne S
State/Province:BC
I had complained about problems concerning an order received just before Christmas. I was contacted by Kathy and she provided a beautiful new arrangement, along with a very nice card and gift. Thank you Kathy, my faith in your shop is restored!
Date: Dec 28, 2020
Name:
Kara Leigh S
State/Province:BC
Beautiful flowers and friendly delivery. Thank you.
Date: Dec 28, 2020
Name:
Myrna L
State/Province:BC
Beautiful arrangement
Date: Dec 26, 2020
Name:
Susan S
State/Province:BC
A beautiful, tasteful arrangement, I thank you, and I will use you in the future.
Date: Dec 26, 2020
Name:
Myrna L
State/Province:BC
The floral arrangement is stunning.
Date: Dec 26, 2020
Name:
Cecile B
State/Province:BC
should be delivered to
B-10722 There are 2 houses on the property.The plant is lovely, but I would like to know the name of it. Thanks.
Date: Dec 24, 2020
Name:
Pamela B
State/Province:BC
Beautiful arrangement and delivered on time! Great service
Date: Dec 22, 2020
Name:
ashley s
State/Province:BC
Great service
Date: Dec 22, 2020
Name:
Grace O
State/Province:BC
Beautiful arrangement
Date: Dec 20, 2020
Name:
Bill and Barbara V
State/Province:BC
You is a beautiful centerpiece I love the carnations and very seasonal.
Date: Dec 13, 2020
Name:
Shoshanna M
State/Province:BC
Stunning arrangement and beautiful healthy flowers
Date: Dec 06, 2020
Name:
Kristina M
State/Province:BC
The arrangement was beautiful :-)
Date: Dec 04, 2020
Name:
Nola M
State/Province:AB
I can’t be more pleased with the service. My friend loved her flowers and we both will rest easy knowing her cats will be safe.
Date: Nov 23, 2020
Name:
Maggie A
State/Province:ON
Thanks for going the extra mile to make an arrangement and ensure she got it. Made her cry! Good one!!!
Date: Nov 23, 2020
Name:
Karl K
State/Province:BC
thank you - the plant looks wonderful
Date: Nov 17, 2020
Name:
Polesello C
State/Province:BC
Love the arrangement, very pretty and seasonal!
Date: Nov 10, 2020
Name:
Ann R
State/Province:BC
beautiful flowers that are lasting really well!!
Date: Oct 30, 2020
Name:
Myrna G
State/Province:BC
My friend thought the flowers were beautiful.. Thanks!
Date: Oct 29, 2020
Name:
David K
State/Province:BC
very good. Thank you!!
Date: Oct 16, 2020
Name:
Kristina D
State/Province:BC
The new mom loved her flowers.
Date: Oct 15, 2020
Name:
Lawrence S
State/Province:BC
Excellent service and reliable follow through Delivery was on time and much appreciated
Date: Oct 12, 2020
Name:
Diana M
State/Province:AB
I have been ordering arrangements and baskets for my family from you for years now and never been disappointed. You are always on top with the freshest of flowers and creativity. I will continue to order directly with THAT FLOWER SHOP ON VEDDER, simply the best. Thank you so much for caring and sharing you at your best.
Date: Oct 09, 2020
Name:
Terry F
State/Province:BC
The flowers were beautiful! The recipients were so happy with them. They were delivered as requested. Thank you for your great service!
kathy's Reply:
Date: Oct 11, 2020, 2:30 pm
thank you for taking the time to let us know how we did! we want to exceed your expectations & know that your feedback is what drives us forward to continue to be your go-to flower shop in chilliwack & surrounding areas! Happy Thanksgiving!
Date: Oct 07, 2020
Name:
Andra S
State/Province:ON
Living far away from loved ones is difficult but you helped to make it easier and happy with your fantastic service. Thank you.
Date: Oct 07, 2020
Name:
Brenda O
State/Province:BC
flowers were great, perfect color.Good balloons and choc. too
Date: Oct 01, 2020
Name:
Eric R
State/Province:BC
awesome service! I will definitely use this flower shop as my go to for all flower deliveries, my mom was so happy about the arrangement and the service....Thanks That Flower Shop
Date: Sep 30, 2020
Name:
Tamara S
State/Province:CA
Very positive experience! My mum absolutely loved the arrangement I had delivered for her birthday. So beautiful!
Date: Sep 28, 2020
Name:
Robert C
State/Province:BC
Excellent selection and service was amazing
Date: Sep 20, 2020
Name:
Myrna Kay G
State/Province:BC
I love the flower arrangements I received lately. They are beautiful, soooo pretty!
Date: Sep 16, 2020
Name:
Susan K
State/Province:MB
Wonderful service, beautiful flowers, quick delivery. Very easy to use their website to order for me as I live out of province! Recipient loved the flowers and sent us a picture to show how beautiful they were!
Date: Sep 15, 2020
Name:
Cathy P
State/Province:BC
Flowers were beautiful delivery was when they said and very personable delivery person
Date: Sep 01, 2020
Name:
Heather H
State/Province:BC
The bouquet I received was full of beautiful fresh blooms. Alternate arrangements for delivery were made very easily. Overall fantastic product, fantastic service!
Date: Aug 29, 2020
Name:
Robert O
State/Province:BC
Recipient was very happy with the arrangement and sent me a picture of it. I was very impressed with the skill in arranging.
Date: Aug 22, 2020
Name:
Sally S
State/Province:BC
Beautiful bouquet and great service!
Date: Aug 19, 2020
Name:
Mariya S
State/Province:WA
Very friendly and nice service! Will use again for sure! Thank you!!!
Date: Aug 19, 2020
Name:
CRAZY C
State/Province:BC
These girls work HARD & move mountains to get personal requests done! Thank you for the wonderful chat today Kathy, your help & sharing of information to make the flowers last. You have been through a lot personally & all I saw was that your customers always come first! I have tried all the rest & will continue to trust my orders to the best! Great Job!
Date: Aug 18, 2020
Name:
EURIDICE M
State/Province:ME
Mu daughter was very happy to know about you and yourservice and of course for your beautiful flowers for her. Thank you so much.
Date: Aug 18, 2020
Name:
Russ C
State/Province:IL
Best service I have ever received for flowers and delivery. You all went the extra mile and my girl friend birthday very happy.
Date: Aug 15, 2020
Name:
Pauline W
State/Province:BC
Satisfied
Date: Aug 10, 2020
Name:
Gagan G
State/Province:BC
:)
Date: Aug 06, 2020
Name:
Allen G
State/Province:NT
Great service.
Date: Aug 03, 2020
Name:
Cindy S
State/Province:BC
This is the 2nd time I've used this florist and it's been a win both times. The custom arrangements have been just beautiful and arrived on time. Very pleased and you will be too :-)
Date: Jul 31, 2020
Name:
Judy H
State/Province:BC
absolutely beautiful arrangement!
Date: Jul 10, 2020
Name:
Debbie S
State/Province:BC
the arrangement was very pretty, flowers were lovely and the delivery person was very friendly. A delightful arrangement that brightens up the room.
Date: Jul 05, 2020
Name:
Corinne E
State/Province:BC
Thanks for handling my last minute, same day request for a surprise balloon bouquet. On time and made the recipient's day! I would definitely order again.
Date: Jun 22, 2020
Name:
Rudy S
State/Province:BC
We are very happy with the quality and arrangment of our flowers. the delvery girl was curtious and polite. We wiil keep you in mind if we need flowers. Thank Very Much Rudy s.
Date: Jun 21, 2020
Name:
ezra h
State/Province:WA
I had to do a refund but experience there was awesome. Thank you. Ezra
Date: Jun 20, 2020
Name:
Eric W
State/Province:BC
Excellent service at a good price. Was very happy
Date: Jun 18, 2020
Name:
Pamela S
State/Province:BC
Beautiful arrangement, very friendly staff
Date: Jun 09, 2020
Name:
Janina S
State/Province:CA
Thank you for sending such a beautiful arrangement. ...
Date: Jun 07, 2020
Name:
Jillaine F
State/Province:IT
There were substitutions of flowers made due to COVID19. The bouquet was lovely and the delivery as requested. Thank you. I will order with this flower shop again.
Date: Jun 07, 2020
Name:
Miriam M
State/Province:BC
My son ordered flowers for me for Mother’s Day. I have never experienced a more poorly handled transaction in my life. Conflicting messages, not being honest, no apologies, no flowers. I would NEVER use your shop again and will share my horror story with my friends.
It’s never the problem...it’s how it’s handled. This was an epic fail!
Date: Jun 04, 2020
Name:
Valerie M
State/Province:BC
Wow! I have received flowrs twice from my niece in Ontario. Both times the bouquets have been outstanding.
Thank you for your beautiful work.
Date: May 29, 2020
Name:
Lark S
State/Province:BC
The ordering process was simple and easy. Flower delivery was prompt and the flower arrangement is beautiful.
Date: May 27, 2020
Name:
Tom G
State/Province:BC
Very good service !!
Date: May 26, 2020
Name:
Brette B
State/Province:BC
The flowers are beautiful, and from what I understand they were very easy to order. I got a call on the day of to make sure I was home to receive them and the woman was very polite and cheerful. Great service like this makes it so much more fun to receive a beautiful set of flowers
Date: May 26, 2020
Name:
Donna O
State/Province:BC
You did a beautiful job! Your telephone contact was especially nice. Thank you Donna
Date: May 25, 2020
Name:
Janile c
State/Province:BC
Great place wonderful staff. Only place I will get flowers from!
Date: May 24, 2020
Name:
Hana T
State/Province:BC
Ordered this for my mum for Mother’s Day and she absolutely loved it! The lillies were a couple of days before opening up which, my mum loves!! Thanks so much for being able to create something so beautiful for her when I can’t be there!
Date: May 24, 2020
Name:
Cindy S
State/Province:BC
According to the recipient the cut flower bouquet was beautiful and arrived the exact day I had asked for them to be delivered. Very pleased with the product and service
Date: May 24, 2020
Name:
Lorne F
State/Province:BC
Flowers were great and it was nice to be able to order online from another city. Too bad they were late
Date: May 23, 2020
Name:
Douglass N
State/Province:BC
I order to different flower arrangements a few days apart for two different occasions (and two different people) Ordering was easy, and the flowers were received on time for both orders. easy process.
Date: May 23, 2020
Name:
Alan K
State/Province:BC
Mom loved the flowers. She sent us a picture the day she got them and another a week later. She had pulled some of the pieces out but overall the arrangement was still beautiful.
Date: May 23, 2020
Name:
JUDI T
State/Province:BC
Service was excellent. I ordered flowers on a Friday for the next day delivery and it was Mother’s Day weekend. They were able to accommodate me. I didn’t get to see the arrangement but my daughter said they were beautiful. Thank you so much.
Date: May 22, 2020
Name:
Claire A
State/Province:BC
I was impressed at the beautiful arrangement and range of flowers and prompt delivery
Date: May 21, 2020
Name:
Caroline G
State/Province:BC
I received an email today with a photograph taken today of the beautiful arrangement. Over two weeks since you delivered it and my sister said that it is as alive and beautiful as the day received them surpassing two weeks ago. I standby you being the best florist in town. My late husband would definitely agree. Merci beaucoup!
Date: May 21, 2020
Name:
Donna R
State/Province:NB
Your artistic flourist is amazing and everytime I order my mother is so excited and tells me that the bouquets and flower arrangements are beautiful. As I order from New Brunswick I never see the flowers but to know that mother is so pleased tells me a lot. Thank you, you are my only place to request flowers for the most important person in my life. Donna
Date: May 21, 2020
Name:
Monica M
State/Province:BC
Very pleased with the arrangement and delivery
Date: May 21, 2020
Name:
Denise T
State/Province:BC
Very positive experience
Date: May 21, 2020
Name:
Ron B
State/Province:AB
Very pleased with flowers and customer service,thank you so much and would not hesitate ordering again from this place
Date: May 19, 2020
Name:
Skemelia Marg H
State/Province:BC
The arrangement was beautiful . I was so surprised to receive them with love of former work colleagues. Matched the surprise perfectly. Thank you for caring
Date: May 17, 2020
Name:
Elaine B
State/Province:BC
The bouquet was beautiful. I am enjoying looking at it evry day!!!
Date: May 14, 2020
Name:
Gail P
State/Province:BC
The bouquet of flowers I received for Mother's Day was absolutely beautiful. Thank you so much for delivering them on Mother's Day. It was so appreciated.
Date: May 13, 2020
Name:
Liz I
State/Province:BC
Very nice arrangement. Thank you.
Date: May 13, 2020
Name:
Cherry H
State/Province:BC
The mixed colours and arrangement was beautiful as usual.
Date: May 13, 2020
Name:
Sue N
State/Province:BC
Flower arrangement was beautiful and delivery was on day promised.
Date: May 12, 2020
Name:
Erika L
State/Province:BC
thank you so so much for the fantastic basket of Hydrangea, love the mix colors!!!!! you made my Mother's Day very special....yeah!! job well done , keep continue!!!!!
Date: May 12, 2020
Name:
Billie C
State/Province:BC
The flower arrangement is beautiful and I recommend it when asked
Date: May 11, 2020
Name:
Shoshanna M
State/Province:BC
Beautiful as always
Date: May 11, 2020
Name:
Nalini R
State/Province:AB
Made an order for my mom for Mother's Day, The service, staff and delivery were exceptional. They make the most beautiful arrangements and always very happy with my orders.
Thank you so much
Date: May 06, 2020
Name:
Ashley R
State/Province:BC
The flowers I sent were more beautiful than the photo online! Overall, I was incredibly pleased with my experience. Thank you!
KATHY's Reply:
Date: May 07, 2020, 11:36 am
Thank you Ashley for your quick response & we appreciate your feedback so much! This is what we strive for, to be better than you expect! We sure hope that we are your go to flower shop in chilliwack from now on! :)
Date: May 05, 2020
Name:
Susan s
State/Province:BC
My birthday arrangement was beautiful! I will use you in future, and from the other reviews, it's nice to know other types of baskets, like food and candy baskets are available!
kathy's Reply:
Date: May 05, 2020, 11:09 am
We are very happy that you love your arrangement, your feedback is so important to us & our resilience to keep striving to exceed your expectations! Looking at other reviews, brilliant! It goes to show all the products & services we have to offer you! We hope that we are your go to flower shop in chilliwack! :)
Date: May 04, 2020
Name:
Jessica k
State/Province:BC
Lovely arrangement. Did not disappoint.
KATHY's Reply:
Date: May 04, 2020, 7:02 pm
Thank you Donna for letting us know how we did! We really appreciate it! We hope that we are your go to flower shop in chilliwack! :)
Date: May 04, 2020
Name:
Donna L
State/Province:BC
I received a beautiful bouquet of flowers! It was just gorgeous!
kathy's Reply:
Date: May 04, 2020, 7:05 pm
Thank you for taking your time to let us know that you loved your bouquet & that is awesome that you just love flowers! We hope that we are your go to flower shop in Chilliwack! :)
Date: May 03, 2020
Name:
Ideson S
State/Province:BC
Prompt delivery..good service for limited travel bans.thanks for a lovely vase.
kathy's Reply:
Date: May 04, 2020, 7:07 pm
thank you so much Sharon for letting us know how we did! This is exactly what we strive to hear! We hope that we are your go to flower shop in chilliwack! :)
Date: Apr 29, 2020
Name:
Syrita E
State/Province:SK
My mother in law enjoyed her birthday basket. It was filled with delicious and pretty items. Thank you
kathy's Reply:
Date: Apr 29, 2020, 1:06 pm
Thank you for letting us know, we always try to keep what we would like to receive in mind when we set out shopping for our food baskets! We are hoping that we are your go to flower shop on Chilliwack! :)
Date: Apr 29, 2020
Name:
Margaret H
State/Province:BC
Thank you, our grandkids enjoyed the candy basket and it was delivered on the day promised. I didn't see the wording of the mylar balloon at the time of order. Are they all Happy Birthday message?
KATHY's Reply:
Date: Apr 29, 2020, 1:04 pm
Thank you for letting us know how we did. We have happy birthday for boys & for girls. I do believe it did say happy birthday, I looked back at the photo. I hope that they enjoy their candy baskets, they are just so much fun for folks in lue of flowers! We hope that we are your go to flower shop in Chilliwack. :)
Date: Apr 28, 2020
Name:
P M
State/Province:IT
Thank you for creating such a beautiful display. It brought some comfort for all at my nephew’s funeral
kathy's Reply:
Date: Apr 28, 2020, 6:14 pm
You are most welcome. Thanks to your wonderful family giving me some wonderful memories, I am happy that I was able to create & capture his personality in so many ways. We sincerely extend our deepest sympathies to you & your family for such a tragic loss. We hope you take comfort in the memories of such a gentleman.
Date: Apr 28, 2020
Name:
Michelle L
State/Province:BC
I ordered flowers to be delivered for a 80th birthday. Because of covid 19 I was unable to bring them myself. The flowers were beautiful and well received! I was happy that they were able to deliver on Easter Monday to Hope, BC.
KATHY's Reply:
Date: Apr 28, 2020, 6:05 pm
Thank you so much for letting us know how you liked our products & service! Yes, that was a blessing for sure, & we are hoping to be your go to flower shop for chilliwack & HOPE!
Date: Apr 27, 2020
Name:
Barbara L
State/Province:BC
The bouquet is amazing, delivery went well. I will take care of them.
KATHY's Reply:
Date: Apr 27, 2020, 2:20 pm
Thank you Barbara, your feedback is so important to us! We hope you love them & choose us to be your go to flower shop in Chilliwack! :)
Date: Apr 27, 2020
Name:
Lorna M
State/Province:BC
loved the arrangement and great delivery service.
kathy's Reply:
Date: Apr 28, 2020, 6:16 pm
Thanks for letting us know & we hope that you will look at us as your go to flower shop in Chilliwack! Your feedback is really important to us! :)
Date: Apr 23, 2020
Name:
Syrita E
State/Province:SK
I am never disappointed with the easiness of ordering from here.
It's been hard this year with the Covid19. My family was to make a surprise visit to Chilliwack, but had to cancel.
I sent my mother in law a Easter arrangements, that she loved. Plus a few days later a basket for her birthday as we were supposed to be there. She lovesd the basket.
Thank you for being available through this crazy time.
Kathy's Reply:
Date: Apr 27, 2020, 2:25 pm
Thank you Syrita, we are so happy that you enjoyed the products & services that we have provided for you. We thank you so very much for the feedback, it is so important to us. We hope that we are your go to flower shop in Chilliwack! :)
Date: Apr 23, 2020
Name:
Pamela M
State/Province:BC
Sorry I didn’t let you know sooner but I was sooo happy with the flowers. My daughter sent a picture and the were exactly what I ordered. I am very happy with your flowers and service. I will use you again for sure.
Kathy's Reply:
Date: Apr 27, 2020, 2:23 pm
Thank you Pamela, better late than never! We hope that you definately choose us to be your go to flower shop in Chilliwack! L)
Date: Apr 23, 2020
Name:
Sandra G
State/Province:BC
The flowers were beautiful! My co-worker sent me a picture of them and it was exactly what I ordered. She loved them! Thank you!
KATHY's Reply:
Date: Apr 27, 2020, 2:21 pm
Thank you for taking your precious time to let us know how we did. We hope that we have earned the spot to be your go to flower shop in Chilliwack! :)
Date: Apr 22, 2020
Name:
anna h
State/Province:ON
Amazing service. Was very impressed and satisfied with the service received. Super friendly staff. Will deal with this company again.
kathy's Reply:
Date: Apr 27, 2020, 2:32 pm
Thank you Anna for letting us know how we did, & are extremely happy that you liked your service you received. Your feed back lets us know where we can excel to further meet your expectations. We hope that we are your go to flower shop in Chilliwack! :)
Date: Apr 22, 2020
Name:
Diana R
State/Province:BC
Wonderful service, thank you.
kathy's Reply:
Date: Apr 27, 2020, 2:30 pm
You are most welcome Diana! Thank you for taking your precious time to let us know how we did & we hope that we are your go to flower shop in Chilliwack! :)
Date: Apr 22, 2020
Name:
Lisa R
State/Province:WA
Great service. The basket was perfect
kathy's Reply:
Date: Apr 27, 2020, 2:29 pm
Thank you for letting us know how our products & services met your expectations. We are so happy you like your flowers! We hope that we are your go to flower shop in chilliwack! :)
Date: Apr 22, 2020
Name:
Isobel B
State/Province:BC
I have received two arrangements in the past week, And must say both are absolutely gorgeous. Thank you so much for such high quality of service.
Kathy's Reply:
Date: Apr 27, 2020, 2:26 pm
Thank you so much for letting us know Isobel, we are so happy that you found time to send this review. We are very pleased of course that you like them both! We hope that we are your go to flower shop in Chilliwack! :)
Date: Apr 20, 2020
Name:
Marilyn J
State/Province:BC
The bouquet is lovely. I would recommend you to others.
kathy's Reply:
Date: Apr 27, 2020, 2:37 pm
Thank you Marilyn for taking the time to let us know how your experience with us went! Your feedback is super important to us! We hope that we are your go to flower shop in chilliwack! :)
Date: Apr 19, 2020
Name:
Heather U
State/Province:BC
Flkowers were fresh and arrangement lovely
kathy's Reply:
Date: Apr 27, 2020, 2:39 pm
Thank you Heather for letting us know how you liked our products & service that we provided for you! Your feedback is immeasurable! We sincerely hope that we are your go to flower shop in Chilliwack! :)
Date: Apr 16, 2020
Name:
Colleen M
State/Province:AB
Ordered a sympathy arrangement, and was called, 2 days after it was supposed to be delivered, that they couldn't do an arrangement at that time but they could do a bouquet, so I agreed to that, no mention of substitution of flowers. My cousin sent me a picture of the bouquet and it had none of the flowers I had paid for (glads, large lilies, gerbera daisies) It looked like a bouquet of mums, not close to what I ordered. Paid $129 for a bouquet that cost $40 at Safeway. Tried contacting through their ‘contact us’ page, twice, and they will not get back to me.
Kathy's Reply:
Date: Apr 27, 2020, 4:08 pm
Hi Colleen, I know Alysha has spoken to you, I wanted to address your concerns. We apologize for not getting back to you sooner, there was only 1 person working as we had to quaranteen because of covid. there is also a disclaimer you have to agree to in order to place your order online saying we may have to make substitutes. Lastly, you can not compare a grocery store to flower shops for price or quality. I am happy that we were able to sort all of this out with you & do apologize again that we were not able to get back to you in a more timely manner, We appreciate your feedback very much!
Date: Apr 16, 2020
Name:
Laurie J
State/Province:BC
Flowers were lovely. Service superb!
KATHY's Reply:
Date: Apr 16, 2020, 8:51 pm
Thank you for your feedback Laurie. May I ask why you only gave us one star if you thought it was superb? Your feedback is important to us.
Date: Apr 15, 2020
Name:
Peter M
State/Province:IT
Thank you for the beautiful flower arrangement for our nephew’s funeral. It was outstanding and brought joy to everyone on such a sad occasion.
KATHY's Reply:
Date: Apr 15, 2020, 11:37 am
It was my pleasure. Thank you for entrusting me with such an honor when I could not get the exact product you asked for. I feel feel very fourtunate to have had this opportunity to help you send your feelings through flowers. Please take care, he sounds like a remarkable young man.
Date: Apr 15, 2020
Name:
Erika L
State/Province:BC
thank you so very much for the lovely vase, I loved it!!!!,keep up the awesome work!!!!, YAHOO!!!
KATHY's Reply:
Date: Apr 15, 2020, 7:33 pm
I love your enthusiasm Erika! This is why I continue to do what I do :) :) :) Your rock!
Date: Apr 14, 2020
Name:
Doris Gary M
State/Province:BC
Beautiful! And very nice to deal with .thanks
KATHY's Reply:
Date: Apr 14, 2020, 12:22 pm
thank you for letting us know how we did, it's so very important to us! I hope you get to enjoy your flowers to their fullest! stay safe! :)
Date: Apr 13, 2020
Name:
Jennifer B
State/Province:BC
The flowers were beautiful! Looked exactly like the picture I was told by whom ordered them.
KATHY's Reply:
Date: Apr 14, 2020, 12:25 pm
thank you Jennifer, we have tried our hardest to work within the protocal & still get as close as humanly possible to what you chose to send. It really makes my heart happy to hear your feedback! stay safe! :)
Date: Apr 13, 2020
Name:
Erika L
State/Province:BC
the flowers were just fantastic, loved the arrangement of different colors, shapes& sizes, YEAH!!!! awesome job well done….
KATHY's Reply:
Date: Apr 14, 2020, 12:24 pm
thank you Erika, I love your enthusiasm! Color & texture really is magical to lifting one's spirits in this weird time we are living in. stay safe! :)
Date: Apr 12, 2020
Name:
Bob G
State/Province:BC
Nice colorful Easter flowers!
Date: Apr 11, 2020
Name:
Amanda and Chris F
State/Province:BC
The basket arrangement was perfect. Filled with lots of goodies
kathy's Reply:
Date: Apr 11, 2020, 12:57 pm
THank you for taking your time to let us know how we did. We continue to strive for the level of excellence with our products & services. Have a very Happy Easter! :)
Date: Mar 28, 2020
Name:
Christine T
State/Province:AB
My best friend and I have been long distance for over 10 years. She lives in Chilliwack so I try to surprise her with something nice each year for her birthday. “That Flower Shop On Vedder” has always made the process so seamless online, and never fails to go above and beyond with my expectations. Thank you!!! Your efforts make a huge difference.
kathy's Reply:
Date: Apr 03, 2020, 12:08 pm
thank you for taking your precious time to let us know how our products & services worked for you! I am very happy to hear that you keep coming back to us, & that our extra effort is recognized! We want to be your "go to flower shop" in chilliwack for sure! Thank you for making our friday morning in these difficult times! :)
Date: Mar 27, 2020
Name:
Brenda L
State/Province:QLD
Excellent service. Great quality and super prompt delivery. Thanks
KATHY's Reply:
Date: Mar 27, 2020, 12:05 pm
We thank you so very much for taking the time to let us know how the products, services & your experience with us went! It means the world to us! Hopefully we are your only "go to flower shop" in Chilliwack!
Date: Mar 19, 2020
Name:
Bruce L
State/Province:MB
Ordering online on your website was easy and there was a good array of flower arrangements to choose from. The delivery arrived at the time requested. Overall, it was a positive buying experience.
KATHY's Reply:
Date: Mar 19, 2020, 3:19 pm
Thank you for taking the time to let us know how your experience with us was. We are very thankful for your feedback & hope that we can meet & exceed your expectations on your next visit to our website & our over all service & products! Have a fantastic day!
Date: Feb 25, 2020
Name:
Caroline G
State/Province:BC
Yellow being a favourite colour, the variety of different flowers coloured yellow was impressive. As the vase was very nice, I was wondering if prices could be diminished if vases from past deliveries could be a financial asset for orders to follow.
KATHY's Reply:
Date: Feb 27, 2020, 7:24 pm
We happily take vases back as donations. We have so many requests from all sources in the community for donations & fundraisers that the more our customers bring back to us the more we can turn out into the community! It is such a waste to see them in the recycling or at thrift shops. I would like to help everyone, but i can't do that without the help of the community donating back to us!
Date: Feb 24, 2020
Name:
Donna M
State/Province:CA
very nice flowers at very affordable price. great customer service
kathy's Reply:
Date: Feb 27, 2020, 7:36 pm
thank you so much for taking your time to let us know how we did, your feedback means the world to us!
Date: Feb 20, 2020
Name:
Ellen K
State/Province:TX
I was very pleased with the timeframe of the delivery. I couldn't see the actual arrangement in person; but the recipient was very pleased with it. Thank you.
KATHY's Reply:
Date: Feb 22, 2020, 2:41 pm
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us—and we agree, each designer loves to hear that our creations relayed your sentiments perfectly! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Date: Feb 18, 2020
Name:
Brad R
State/Province:BC
My wife’s office has 2 entrances, and I left “special instructions” with the order so the correct entrance is used, which enters directly into a small 5 person office. The flowers never made it to her, so I had to ruin the surprise in order to find the flowers. Since the office was closed for the weekend, we were unable to find them until this morning, and despite the flower shop claiming they used the correct entrance, we found them at reception at the other location. So surprise ruined, received flowers 4 days later.
kathy's Reply:
Date: Feb 22, 2020, 2:49 pm
Hi Brad, after speaking to the HR Manager, she accepted that they should have found your wife. We deliver there all the time & she said no matter what door, it should have been taken to your wife or called her to come get it. We are very sorry this happened, we hope your wife is enjoying her replacement bouquet!
Date: Feb 18, 2020
Name:
Beatrice S
State/Province:BC
I didn’t like that the flowers were just left on porch. Especially since it’s cold, the weather took its toll on the roses!
Kathy's Reply:
Date: Feb 22, 2020, 2:45 pm
I am sorry that you feel this way Beatrice. The weather was perfect for leaving the flowers as it was close to our cooler temperatures where we store our flowers. Being Valentine's Day the sender was told that there would not be any phone calls & he instructed us to leave it. I personally spoke to him. Our normal policy is to call first, but not on Valentine's day or Mother's Day, the volume is just to high & we need to make sure the orders all get there in a timely manner. Thank you for letting us know how you feel & your feelings are very important to us!
Date: Feb 15, 2020
Name:
Patty T
State/Province:BC
The arrangement was lovely and the flowers well chosen. It was a special thought from my friends!
kathy's Reply:
Date: Feb 22, 2020, 2:52 pm
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us—and we agree, the designer did an excellent job choosing the correct flowers! We count ourselves lucky for customers like you, letting us know how we did. We look forward to working with you again in the future!
Date: Feb 14, 2020
Name:
Rhonda J
State/Province:BC
Colleague we purchased the gift/treat basket for, said it was Awesome!!
kathy's Reply:
Date: Feb 22, 2020, 2:54 pm
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us—and we agree, the designer did an excellent job choosing the correct foods! We count ourselves lucky for customers like you, letting us know how we did. We look forward to working with you again in the future!
Date: Feb 07, 2020
Name:
Sharleen J
State/Province:BC
The flowers were beautiful! I ordered flowers to be delivered to a business as the Gramma of the family business passed away. I wanted bright and cheery. The ordering online was so easy and the delivery was so fast!!! It was great. Although the flower arrangement did not look too much like what I ordered I realize maybe it’s the time of year and they were still so beautiful. Will order again from here!
KATHY's Reply:
Date: Feb 07, 2020, 1:03 pm
Thank you for letting us know how your experience with us was. Yes, you are correct, we could not get the flowers needed for the arrangement you chose & substituted to make sure the arrangement went out immediately for you. We really appreciate your feedback!
Date: Feb 06, 2020
Name:
Shirley C
State/Province:BC
Beautiful flowers, delicious chocolates & balloons - a lovely birthday surprise from you beautiful shop ! Thank you
kathy's Reply:
Date: Feb 07, 2020, 1:05 pm
thank you for letting us know how we did! we appreciate your feedback so much. Those chocolates are to die for! I have to keep them wrapped so I don't eat them all! We are so happy that you enjoyed them! You are so welcome!
Date: Feb 02, 2020
Name:
Andrea G
State/Province:BC
Beautiful arrangement of flowers!
KATHY's Reply:
Date: Feb 03, 2020, 11:59 am
Thank you for taking your time to let us know how you liked the flowers! That is what I love to hear! ENJOY!
Date: Jan 23, 2020
Name:
Deanna M
State/Province:AB
Good service
kathy's Reply:
Date: Jan 23, 2020, 11:21 am
thank you, I sure hope that they love the flowers too!
Date: Jan 23, 2020
Name:
Rhonda J
State/Province:BC
The colleague I purchased the flowers for, said they were gorgeous! :)
Date: Jan 20, 2020
Name:
Cori G
State/Province:BC
Our red roses are gorgeous! The 6 we got have pussy-willows included & they make it just that much more special! We also got a single red rose & it was so beautifully done with eucalyptus. We love them & will be back soon. Thanks so much!! Awesome shop with great customer service.
KATHY's Reply:
Date: Jan 20, 2020, 11:05 am
Thank you Cori, it was definitely a pleasure talking to you & I am so very happy that you love your rose bouquet! That's what we strive for! Can't wait to see what you would like to come up with next!
Date: Jan 18, 2020
Name:
Alison o
State/Province:YT
I was impressed how timely the delivery was. My daughter loved the bouquet! Thanks
KATHY's Reply:
Date: Jan 18, 2020, 10:59 am
THANK YOU SO MUCH FOR TAKING THE TIME TO LET US KNOW HOW WE DID! IT IS CRITICAL TO ENSURE IT'S A 5 STAR FOR EVERY SINGLE ORDER! I AM SO HAPPY SHE LOVES IT! WE APPRECIATE YOU CHOOSING US & ARE HERE FOR ANY OF YOUR FLORAL / GIFT NEEDS IN THE FUTURE!
Date: Jan 15, 2020
Name:
Phyl H
State/Province:BC
Gorgeous arrangement
and above and beyond delivery service considering the bad weather we were having.
KATHY's Reply:
Date: Jan 16, 2020, 11:08 am
Thank you so much Phil, Happy Belated Birthday! I hope that you enjoy your arrangement for the weeks to come! :)
Date: Dec 27, 2019
Name:
Joyce N
State/Province:BC
the little white flowers with the roses were droopy and turning yellow next day.
KATHY's Reply:
Date: Dec 28, 2019, 11:17 am
Good morning, thank you for letting us know. we are open today until 5pm. if you can bring the arrangement in, we will be more than happy to take a look at it & find the cause as well as replace the wilted flowers for you. we do guarantee our flowers because we move them out of here so fast, we rely on your feedback to let us know if there is any issues so that we can take it up with our growers.
Date: Dec 21, 2019
Name:
Caroline N
State/Province:BC
Gorgeous flower arrangements and excellent service!! Many thanks! Merry Christmas to you and your team/employees!
kathy's Reply:
Date: Dec 22, 2019, 11:58 am
thank you so much for taking your time to let us know how we did! It is so important to us. We wish you & your family a very Merry Christmas & all the very best 2020 has to offer!
Date: Dec 10, 2019
Name:
Dawn K
State/Province:BC
We love the service you guys give thank you very much
kathy's Reply:
Date: Dec 10, 2019, 11:51 am
thank you so much for taking your time to let us know how we did! Our goal is for every single customer to love the products & services! Have a fantastic day & Merry Christmas to you & your family!
Date: Dec 03, 2019
Name:
Danalynn R
State/Province:BC
The flowers arrangement are beautiful. Easy company to work with
KATHY's Reply:
Date: Dec 04, 2019, 7:26 pm
THANK YOU FOR TAKING THE TIME TO LET US KNOW HOW WE DID! VERY VERY MUCH APPRECIATED! :)
Date: Nov 22, 2019
Name:
Debbie P
State/Province:BC
I ordered the $70 deluxe version of the tangerine twist in a vase advertised on the web site to commemorate the 5th anniversary of my father's death. I looked at numerous possibilities before ordering this and I wasn't disappointed. It is absolutely gorgeous: orange roses in an orange maple leaf covered glass vase with greenery and an orange butterfly attached to it. I can't stop looking at it! It is absolutely perfect, I couldn't have chosen anything nicer.
kathy's Reply:
Date: Nov 22, 2019, 11:10 am
thank you so much for taking your time to let us know how you liked it. We also can't thank you enough for your patience waiting for our truck to arrive with the fresh roses! We are so happy that you love it, it really is a beautiful choice!
Date: Nov 22, 2019
Name:
Billie C
State/Province:BC
I got your email and the flower arrangement is lovely and the lady that delivered them was very nice thank you
Date: Nov 19, 2019
Name:
Danalynn R
State/Province:BC
Just a wonderful experience. The flowers were beautiful !!!Everyone was so helpful and communication could not have
Been better. Will definitely use this company again
kathy's Reply:
Date: Nov 20, 2019, 10:49 am
thank you so much for letting us know how we did! We are so happy you enjoyed working with us! Have a fantastic day!
Date: Nov 17, 2019
Name:
Elmer M
State/Province:BC
Somewhat disappoink ted. The little roses showed signs of death too quickly. The lilies did not come out very healthy looking either. Did not measure previous deliveries. Thank you.
kathy's Reply:
Date: Nov 27, 2019, 11:05 am
Good morning, it's Kathy here. Sorry this took so long to get back to you, we had our website being worked on to load all the Christmas arrangements. I have put a credit in store for you, when you are needing flowers, just call & we can have them ready for you to pick up.
kathy's Reply:
Date: Nov 27, 2019, 11:10 am
We can't thank you enough for taking your time to let us know that you had issues. We appreciate this so much so that we can also get a credit back from the grower. If you would like to get a poinsettia or a festive table centre... We will apply your credit. So sorry that you had any issues at all, so glad you let me know as I guarantee my flowers!
Date: Nov 15, 2019
Name:
Benita M
State/Province:BC
Beautiful arngements and amazing customer service.
kathy's Reply:
Date: Nov 20, 2019, 10:52 am
thank you so much again Benita! If not for customers like you, we would never know if the quality was not there & we were able to narrow it down on our end & your sister loved her flowers! This is exactly why we attach the survey! Have a fantastic day!
Date: Nov 11, 2019
Name:
DOUGLAS M
State/Province:MB
I was disappointed in the number of candies that were actually delivered as your picture online displayed a larger quantity. Definitely overpriced.
kathy's Reply:
Date: Nov 27, 2019, 7:43 pm
Hi there, sorry this took so long. We purchase the goodies for the food baskets fresh from local grocery stores & have to pay retail for it. Then you have to add in the basket & dressings. It also will look smaller than the photo because it is perfectly displayed where we do ours like floral bouquets so they are bunched tighter. We are working on finding wholesale suppliers, but the volume is the issue, especially to have it fresh & not sitting around. Trust me, if we could get them any less expensive we would, everything just keeps getting more expensive.
Date: Oct 23, 2019
Name:
Donna R
State/Province:NB
The floral arrangements I have seen and ordered through the Flower Shop on Vedder have been the prettiest I have ever seen. The attention to detail on delivery request is amazing. I will be ordering all my flowers from the Flower Shop on Vedder and have referred many others. Great experience with a 5 out of 5. Thank you
KATHY's Reply:
Date: Oct 23, 2019, 11:15 am
THANK YOU SO MUCH DONNA FOR TAKING YOUR PRECIOUS TIME TO LET US KNOW HOW YOUR EXPERIENCE WITH US IS. IT IS SO VITAL TO KEEP UP OUR STANDARDS FOR THE HAPPIEST CLIENTS EVER! WITH MUCH GRATTITUDE....
Date: Oct 21, 2019
Name:
Thomas b
State/Province:BC
Nice floral arrangements
kathy's Reply:
Date: Oct 21, 2019, 1:50 pm
thank you so much for taking your time to let us know how your experience with us was!
Date: Oct 12, 2019
Name:
Eileen C
State/Province:BC
Had a phone call from the recipients and they were thrilled with the arrangement. Thanks so much for your help and the great service!!
kathy's Reply:
Date: Oct 17, 2019, 5:11 pm
thank you so very much for choosing us & taking the time to let us know how your overall experience with us was. We are always thrilled to hear they were received well! :)
Date: Oct 09, 2019
Name:
Lori S
State/Province:BC
Would just like to apologize for a previous post.. there was some miss communication which created a bit of chaos but not by the fault of the flower shop. We understand you feel you did your best under the circumstances. So again my apologies for a poor tasting post. Delivery date Oct 7
kathy's Reply:
Date: Oct 10, 2019, 11:20 am
thank you for apology, I completely understand. Please have a very happy thanksgiving!
Date: Oct 08, 2019
Name:
Lori S
State/Province:BC
Ordered flowers for my mother's birthday. a few days in advance. Her order showed up at 7pm that eve in a Pampers box... not the greatest experience
kathy's Reply:
Date: Oct 09, 2019, 12:16 pm
Hi Thomas, this is Kathy. We spoke yesterday. I thought we were on the same page. I confirmed everything with your dad in the morning & even your dad wanted to keep the flowers in the box because of the storm when he took them from my driver. she explained not a normal shaped arrangement so not a normal box. they were trying to get it out of the storm as quickly as they could. I did what I arranged with your dad, what has changed from yesterday to today?
Date: Sep 07, 2019
Name:
Nancy G
State/Province:BC
2nd time using this shop. Prompt excellent service, I order on line in Quebec for delivery in B.C, my family always Love what they receive. Thank you, Patricia in Montreal
kathy's Reply:
Date: Sep 09, 2019, 4:37 pm
Thank you for letting us know that we are meeting your expectations & that we strive to exceed them! You are always most welcome & I am so happy to hear that your family here loves their flowers from us! A million thanks!
Date: Jul 20, 2019
Name:
Marion N
State/Province:BC
I was the recipient of flowers sent for a special day but sadly after 2 days the flowers are wilting and dropping their petals. Even after following instructions that came with flowers. The water they were sitting in was also quite discolored looking as if the arrangement had been sitting for a few days before I received them. The surprise was lovely but wished the flowers had lasted a little longer.
Date: Jul 17, 2019
Name:
Erika B
State/Province:MB
Wonderful customer service and basket was exactly what was ordered. Thank you.
KATHY's Reply:
Date: Jul 17, 2019, 4:59 pm
thank you so very much for your feedback! we try our very best to always keep the integrity of the arrangement or basket even if we have to substitute flowers. We appreciate you taking your time & look forward to meeting & exceeding your expectations the next time you need us!
Date: Jul 16, 2019
Name:
Bob D
State/Province:BC
Beautiful flowers and they lasted for quite some time. Great service.
kathy's Reply:
Date: Jul 16, 2019, 11:00 am
thank you for taking the time to let us know how we did! i am so glad you enjoyed your arrangement & loved the service!
Date: Jul 11, 2019
Name:
VIRGINIA H
State/Province:BC
I ordered online for my grandaughter, she received and was pleased with the arrangement. I was pleased I beat the cutoff time for same day deliver Thank you Kathy ps I am Robins mummy
KATHY's Reply:
Date: Jul 12, 2019, 1:40 pm
I did not realize who it was for until after we already delivered it. We do have a cut off time of noon, but if we can get it made & out we never say no! I am really happy that she likes it & hopes she feels better soon!
Date: Jul 03, 2019
Name:
Barbara M
State/Province:BC
I received a floral arrangement from my husband for out 37th wedding anniversary.
The flowers perfectly arranged and very colourful. Great job.
kathy's Reply:
Date: Jul 03, 2019, 5:16 pm
thank you for letting us know how we did, I hope you enjoy them, Happy Anniversary!
Date: Jul 03, 2019
Name:
SIMONE B
State/Province:BC
Very happy with the order I made. It was well worth the cost - a very beautiful arrangement was delivered. thank you!!
kathy's Reply:
Date: Jul 04, 2019, 11:11 am
thank you so much for your feedback! It is so very important to us that you like the style, flowers, quality & service!
Date: Jun 19, 2019
Name:
Robert P
State/Province:BC
Recieved a floral arrangement from my sister in Ontario after a family death. The flower arrangement was absolutely beautiful. A very artistic group in that flower shop, so I highly recommend them for any occasion.
Thank you so much.
kathy's Reply:
Date: Jun 19, 2019, 7:31 pm
thank you so much for letting us know that we did a great job, especially in your time of sorrow. We appreciate your feedback so much. Please take good care of yourself.
Date: May 29, 2019
Name:
Dynese M
State/Province:BC
Thank you for your quality service.
kathy's Reply:
Date: May 29, 2019, 11:05 am
thank you for taking the time to let us know how we did!
We are happy to hear that you were satisfied & we will continue to strive to exceed your expectations! :)
Date: May 15, 2019
Name:
Alfreda G
State/Province:BC
I live in Montreal, always use this wonderful flower shop for my mom in chilliwack. Excellent service, amazing staff!! I never get to see the arrangements but my mom always love them !! 5 stars !!!
kathy's Reply:
Date: May 16, 2019, 11:29 am
thank you so much for letting us know, it always warms my heart to see my regulars every year & i get to design something that brings smiles to last through the month. we work so hard to ensure that everyone is happy & we are so grateful to have your business.
Date: May 15, 2019
Name:
Anne R
State/Province:BC
I want to say how happy and impressed I am with the excellent service I recieved and the beautiful arrangement that was delivered. Thank you so much Kathy and staff for working so hard.
kathy's Reply:
Date: May 16, 2019, 11:23 am
thank you for taking your time to let us know how we did! your feedback is super important to us! I am so fortunate to love what i do & share the beauty of flowers with everyone! :)
Date: May 14, 2019
Name:
LeeJane D
State/Province:BC
Great delivery and beautiful arrangement! Thank you!!
kathy's Reply:
Date: May 14, 2019, 10:58 am
thank you so much for taking your time to let us know how we did! We hope you enjoy your arrangement & appreciate your feedback! :)
Date: May 13, 2019
Name:
Magda K
State/Province:BC
Beautiful arrangement as always.
kathy's Reply:
Date: May 13, 2019, 7:24 pm
this makes me so happy since the last one was not a great experience with the quality. thank you for allowing us to take it up with the growers & allowing us to continue to make you beautiful arrangements that you love! you know we guarantee, thank you again for taking the time to let us know how we did!
Date: May 06, 2019
Name:
Laurie T
State/Province:BC
Wonderful service. And the basket was beautiful.
joanna's Reply:
Date: May 06, 2019, 8:34 pm
thank you so much for taking the time to give us a positive review we are so happy you loved your basket :)
Date: Apr 25, 2019
Name:
Heather A
State/Province:ON
Our daughter-in-law was very surprised and happy to receive the beautiful flowers. She sent a note with a photo to us. They were beautiful
kathy's Reply:
Date: Apr 25, 2019, 12:27 pm
thank you for taking the time to let us know how your experience with us was. We strive to exceed your expectations, & your feedback is very very important to us. We look forward to helping you again!
Date: Apr 21, 2019
Name:
Helga D
State/Province:BC
received a fabulous birthday bouquet from my sister in Ontario. Absolutely beautifully arranged with variety of flowers, all color coordinated. great service as well - can't ask for more!
joanna's Reply:
Date: Apr 23, 2019, 11:08 am
thank you so much on your wonderful feedback we are so happy you loved your flowers and we hope you had an amazing birthday
Date: Apr 20, 2019
Name:
Lyla C
State/Province:SK
I ordered the flowers for my cousin and her husband. She said that they were the most beautiful flowers that she had ever received. Thank you for the great job.
kathy's Reply:
Date: Apr 20, 2019, 10:14 am
Thank you for letting us know, & she was very very happy with her arrangement! We appreciate so much that you took the time to let us know how your experience with us was. Happy Easter!
Date: Apr 20, 2019
Name:
Jacqueline S
State/Province:BC
The flowers were very beautiful and amazing thank you so much very exciting
kathy's Reply:
Date: Apr 20, 2019, 10:12 am
thank you so much for your feedback & we are so pleased that you liked your arrangement! we appreciate you taking the time to let us know how we are doing! Happy Easter!
Date: Apr 18, 2019
Name:
Romel A
State/Province:AB
Excellent service, from start to finish, I could not have been more pleased..
kathy's Reply:
Date: Apr 18, 2019, 11:05 am
thank you so much for taking the time to let us know how your experience with us went! Your feedback is key to keep us at the level you expect from your local florist! :)
Date: Apr 15, 2019
Name:
Maureen A
State/Province:BC
I received an arrangement from your shop that was beautiful. I then needed 4 arrangements for a celebration of life so I ordered from your shop and again they were beautiful. I had so many compliments about the flowers and I just wanted to say thank you. I will definitely use your shop again.
kathy's Reply:
Date: Apr 16, 2019, 11:08 am
thank you Maureen, especially taking the time to let us know during this difficult time for you. I have to say myself those blue roses were just stunning! Thank you for letting us help make your sad day the perfect tribute for your loved one. We are so honored.
Date: Apr 15, 2019
Name:
Phil Christine E
State/Province:BC
Loved the flowers but the strong smelling Lilly's didn't like me. Service was awesome and other flowers were beautiful
kathy's Reply:
Date: Apr 16, 2019, 11:05 am
We are happy that you liked your flowers, yes lilies can be over powering to some, it's always best to let folks know if they are too strong for you so we can eliminate them for you! thank you for taking your time to let us know, your feedback is super important to us!
Date: Apr 13, 2019
Name:
Anne S
State/Province:BC
We were happy to receive two beautiful arrangements for my B D plus a balloon . Made my day.Flowers doing great . thank you . My family always order from you ,so far no complaints .I also send them a pic . so they can see what we received.
kathy's Reply:
Date: Apr 15, 2019, 11:27 am
thank you for taking your time to let us know how we are doing! your feedback is paramount in the decisions & changes we make to better accommodate our senders & our recipients! thank you so much!
Date: Mar 23, 2019
Name:
Darcy W
State/Province:BC
Although the order was quickly put together, the flowers were in rough shape when delivered, and not worth the price of bouquet, will most likely not use again.
kathy's Reply:
Date: Mar 26, 2019, 11:10 am
I wish you had brought this to our attention right away, as if you ever have any issue with the quality of flowers, we are on it! They go out the door as fast as they come in, being a fresh product we rely on your feedback in order for us to keep up with the quality of our growers & suppliers. I am very sorry that you feel this way, I can assure you this was a fresh arrangement & as you can see by the photo it is a very "messy, meadowy spring" collection of flowers, & it was filled to value. We hope that we can still retain you as our customer.
Date: Mar 23, 2019
Name:
Diane W
State/Province:BC
Very good, fast service, beautiful flowers
KATHY's Reply:
Date: Mar 26, 2019, 11:00 am
Thank you for taking the time to let us know what you think! We hope that you get to enjoy your beautiful arrangement!
Date: Mar 16, 2019
Name:
Kathy B
State/Province:BC
Thank you once again for delivering a lovely bouquet to our snow bound house! Your flowers come to us a few times a year courtesy of our son. The flowers are always of good quality and last for weeks. Service and flowers always great.
kathy's Reply:
Date: Mar 26, 2019, 11:03 am
Your driveway always presents some sort of challenge, but we always get them to you lol. Thank you for taking the time to let us know what you think Kathy, your feedback is super important to us.
Date: Mar 10, 2019
Name:
cindy c
State/Province:BC
arrangement was gorgeous, thank you
Date: Mar 05, 2019
Name:
Joshua B
State/Province:BC
Great quality, great selections. Always a perfect gift to surprise my beautiful woman with.
kathy's Reply:
Date: Mar 06, 2019, 11:04 am
of course the flowers are not as beautiful as your wonderful woman lol, but we are very happy that you took the time to let us know how we did! :)
Date: Mar 03, 2019
Name:
Tracy G
State/Province:BC
It was a beautiful arrangement. Better than expected. What a lovely shop, I enjoy picking up my orders there. Good people!
kathy's Reply:
Date: Mar 04, 2019, 11:13 am
thank you so much for taking your time to let us know that you like us & your flowers! Your feedback is so important, looking forward to the next creation for you! pop in anytime to poke around!
Date: Mar 01, 2019
Name:
Paula S
State/Province:BC
Great service, beautiful flowers!
kathy's Reply:
Date: Mar 04, 2019, 11:17 am
thank you for taking your time to let us know you liked us! We strive to exceed expectations & it's so helpful to know just how we are doing! looking forward to helping you out once again! :)
Date: Feb 27, 2019
Name:
Courtnee P
State/Province:BC
Very fast delivery!!!
kathy's Reply:
Date: Feb 27, 2019, 10:14 am
thank you for taking your time to let us know how we did! It is so very important to me to know that we area meeting & exceeding expectations! Like our page on facebook & follow us on instagram for a live visual of our creations daily! :)
Date: Feb 24, 2019
Name:
Christine D
State/Province:BC
About 50% of the flowers in the arrangement were dead when I received them. We will not order from here again.
kathy's Reply:
Date: Mar 26, 2019, 11:13 am
I am sorry to see that you have not responded to our many attempts to contact your or given us the opportunity to solve the situation for you. No one should ever feel unsatisfied with our flowers. Thank you for your feedback.
Date: Feb 22, 2019
Name:
Audrey T
State/Province:AB
Beautiful flowers, prompt service.
KATHY's Reply:
Date: Feb 22, 2019, 12:09 pm
Thank you so very much for taking your time to let us know how we are doing! We hope you enjoy your beautiful flowers! :)
Date: Feb 20, 2019
Name:
JAMES H
State/Province:ON
EXCELLENT
kathy's Reply:
Date: Feb 20, 2019, 12:22 pm
thank you so much for taking the time to let us know how we did! your opinion is crititcal ! :)
Date: Feb 17, 2019
Name:
Toni A
State/Province:BC
Beautiful flowers on Valentine's day. Love red Rose's. Very surprised and happy.
Date: Jan 30, 2019
Name:
Lauren J
State/Province:AB
Very good, prompt service, and the flowers were beautiful!
Date: Jan 30, 2019
Name:
Christine P
State/Province:BC
Received a surprise delivery - the arrangement was beautiful and all of the lilies have now opened up and my house smells divine. :)
Date: Jan 14, 2019
Name:
KATHLEEN B
State/Province:BC
Thank you for working conscientiously and thoughtfully to make sure we could receive our flower center piece gift from our very elderly Mother. She is unable to shop for gifts but knows that our Family Christmas dinner is so special...she sends us the center piece for our large gathering so all can celebrate and realize she is with us in spirit. Bless you for your care...
Date: Jan 10, 2019
Name:
Craigie B
State/Province:BC
The flowers were absolutely beautiful. My sister in law loved them. Thank you
Date: Jan 07, 2019
Name:
Krista D
State/Province:NJ
Can always count on you to create beautiful arrangements. I live in the east coast and like to order flowers for my grandmother in Chilliwack. It is nice to be able to support a local business. The staff are always so helpful and pleasant when I call and now being able to order online it’s even easier. Thank you !
Date: Jan 06, 2019
Name:
John D
State/Province:BC
Everything were of the expected high quality that That Flower Shop give and show. Will for sure make more orders from them.
Date: Jan 05, 2019
Name:
Myrna G
State/Province:BC
My sister-in-law loved the things in the goodie basket. She said it made her day. Thank you!
Date: Jan 04, 2019
Name:
Kathy L
State/Province:BC
Ordering was easy, flowers delivered same day. I especially liked the prewritten messages available to put on the cards. It really helped me with what I wanted to say. Flowers were beautiful. Recommend That Flower Shop to all
Date: Jan 04, 2019
Name:
Syrita E
State/Province:SK
I live in Saskatchewan and I love ordering from That Flower Shop. I have a hard time buying gifts for my mother in law. So I started getting her flowers.
They are awesome to work with. And My mother in law is always happy with her flowers.
I love that I can support a local business by purchasing on line and they get the business.
Great customer service also if they dont have what you ordered left.
Love this Flower Shop.
Date: Jan 04, 2019
Name:
Linda M
State/Province:BC
My son, wife & family are in Calgary & always order my birthday (Jan1) & Mother’s Day flowers from you & ive always been very Happy with the arrangements. Thank you!
Date: Jan 03, 2019
Name:
Charlene T
State/Province:BC
Recipients were pleased with the arrangement you delivered.
Date: Dec 29, 2018
Name:
John B
State/Province:AB
Flowers delivered promptly & have lasted well. Will buy from this shop again
Date: Dec 28, 2018
Name:
Myrna G
State/Province:BC
The poinsettia I sent to my sister-in-law in Halifax was beautiful according to her brother. It was very large and absolutely beautiful he said. Thanks!
Date: Dec 24, 2018
Name:
SYRITA E
State/Province:SK
I live in Saskatchewan. I love that I can just order on line. And what I pick out gets delivered to my mother Inlaw.
She loves what ever is delivered. We are both happy with the flowers and great customer service.
Date: Dec 19, 2018
Name:
Myrna G
State/Province:BC
Always satisfied with orders I send to N.S.
Date: Dec 15, 2018
Name:
Yvette B